Great
329 reviews
HomesnapHonesty, pricing, process and quality scores appear once 5 customers have rated them.
With easy-to-use mobile technology fueled by unmatched, real-time data intelligence, Homesnap is changing the way real estate agents connect with consumers and serve their clients. The industry-endorsed Homesnap platform leverages real-time data from over 200 MLSs to empower millions of consumers with a superior home search experience, while providing over 85% of U.S. agents with access to powerful mobile tools that automate their work and accelerate their success. The integrated Homesnap platform is transforming the industry by bringing real-time to real estate. More information can be found at www.homesnap.com.
Homesnap (homesnap.com) has 329 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
329 approved reviews, newest moderated first
Tamara S.
Posted
Homesnap is an important tool in my business. When I changed brokerages I reached out to Homesnap to update my app, The tech was quick and updated the app within 3-5 minutes. Great service!!!
Response from Homesnap· Mar 30, 2021
So glad that our app is proving beneficial to your business! Thank you for being an awesome agent partner!
Christina
Posted
Very poor experience, don’t waste your money. The ad campaign I purchased advertised 30+ leads. I received a total of 4 of which were bad number and bad information. I reached out multiple times for a refund and to have the ads turned off. It took almost a week to get a response back and when I did they said “I’m sure you will find out services helpful for your business” even after I have repeatedly informed them of the misleading ad services they are advertising. DO NOT WASTE YOUR MONEY!
Tony S.
Posted
Phenomenal products and customer service. Emily is a top notch rep for a top notch service
Response from Homesnap· Mar 30, 2021
Glad you are having a great experience with our app and team! Thank you for taking the time to share with us!
Issa
Posted
The issue was resolved smoothly. Miranda was helpful
Response from Homesnap· Mar 26, 2021
So glad our team was able to help you out, Issa!
Roudy T.
Posted
Learning more everyday after joining Homesnap.com!
Response from Homesnap· Mar 26, 2021
Amazing to hear, Roudy! Be sure to check out our online tutorials and webinar schedule to see all that it can do!
Jessica N.
Posted
Customer service was prompt in calling me back. The issues I had were fixed in minutes while I was on the phone. Great job!
Response from Homesnap· Mar 26, 2021
Thanks so much, Jessica! We are glad to hear that our team got you squared away :)
Ivonne O.
Posted
I joined this Leads Program in January 2021, for 6 months I paid $2,905 up front , they promised that I will receive 3 to 4 "HOT LEADS" per months. I received 3 leads in January, 2 in February and nothing this month, March. the leads that I received was for renters, I talked to one of them and they were asking for Section 8. I explained to the Costumer Success Manager Andrea Nickel several times that This program is not working for me because I don't do Rental ,and I ask for my money back. She said that I can't get my money back , I tried to call her and I emailed her 3 times . she is ignoring my emails and phone calls, She is suppose to be the "Costumer Success Manager" and take care , of course she doesn't care because I paid her in full. This is a terrible experience , this is wasting money and time, DO NOT SIGN ANY AGREEMENT WITH THIS COMPANY THIS IS A FRAUD!!. If They promise you will l receive good leads , RUN AWAY, They are lying!!
Jeff K.
Posted
Love Homesnap and how easy it is to use. It's basically just as fast as MLS for updates and has a lot of useful features. I send to each one of my clients and they love using it too.
Response from Homesnap· Mar 18, 2021
So glad that you are finding Homesnap Pro an asset to your business, Jeff! Thanks so much for taking the time to leave a review.
