Great
329 reviews
HomesnapHonesty, pricing, process and quality scores appear once 5 customers have rated them.
With easy-to-use mobile technology fueled by unmatched, real-time data intelligence, Homesnap is changing the way real estate agents connect with consumers and serve their clients. The industry-endorsed Homesnap platform leverages real-time data from over 200 MLSs to empower millions of consumers with a superior home search experience, while providing over 85% of U.S. agents with access to powerful mobile tools that automate their work and accelerate their success. The integrated Homesnap platform is transforming the industry by bringing real-time to real estate. More information can be found at www.homesnap.com.
Homesnap (homesnap.com) has 329 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
329 approved reviews, newest moderated first
Robin L.
Posted
As a realtor I find Homesnap to be a wonderful resource. It especially helps with neighborhoods you may not be familiar with.
Response from Homesnap· Jun 29, 2021
Thank you for the positive review, Robin! We are so glad to hear that Homesnap has been a valuable resource for you.
William L.
Posted
everything about them was great
Response from Homesnap· Jun 28, 2021
Thank you for the great review, William!
Katie N.
Posted
This has been so helpful for my business!! I love it and use it daily!!
Response from Homesnap· Jun 28, 2021
Hi Katie, thanks so much for the positive review! We are glad that Homesnap has become a daily tool for you.
Maria De L.
Posted
Ever since I started using HomeSnap pro it’s been awesome. They follow up with all prospective buyers and send you complete information on all interested parties. Great investment.
Response from Homesnap· Jun 23, 2021
Hi Maria, thank you so much for the kind review! We are so glad that Homesnap has been a beneficial tool for you to grow your business.
John B.
Posted
I signed up for homesnap last year and quite frankly NEVER used it or found it useful. Come June 15, 2021 of this year I am balancing my checkbooks and reviewing my CC info only to find a charge from June 11 for $599. NEVER received a notice from Homesnap about being billed and never received a receipt...if I hadn't taken the time to review my account I may never have noticed it. VERY unprofessional. When I emailed about canceling I received a "generic" email back within two minutes giving me a case number. No word so I tried calling...one big Cluster**** trying to get someone, anyone to answer their "customer service" line. UPDATE: FINALLY got thru to Homesnap and got the bill reduced by $400 but told the guy flat out I better get an email notice on any further billings.
Response from Homesnap· Jun 22, 2021
Hi John, we are so sorry to hear that your experience with us fell short of expectations. Here at Homesnap, we always strive to provide the best experience possible for our agent partners, which is why we offer any agent who is interested in Homesnap Pro+ the ability to review our terms and conditions prior to purchase. Agents are able to locate this information in our product terms and conditions on our website, as well. Thank you for your patience while we figured out how to best help address your concerns.
Tracey Colorado R.
Posted
I use Homesnap all of the time. They give me great information when I need it on real estate. I would recommend to any agent.
Response from Homesnap· Jun 17, 2021
Hi there, thanks for the great review! We are so glad that Homesnap has been a helpful tool for you.
Philip G.
Posted
Homesnap offers a great product and excellent customer service
Response from Homesnap· Jun 16, 2021
Thank you for being a Homesnap user Philip!
Walt G.
Posted
Homesnap has been a great tool for me to reference homes client ask about as well as homes with potential to list
Response from Homesnap· Jun 15, 2021
Thank you Walt! We're glad Homesnap has been a beneficial tool for you.
