Great
210 reviews
Home Genius ExteriorsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Elevate your home with Home Genius Exteriors, setting the standard across the Northeastern United States by offering full-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It’s time for a different experience, entrust your next home project to a genius and schedule your free inspection today!
Home Genius Exteriors (homegeniusexteriors.com) has 210 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
210 approved reviews, newest moderated first
Lila H.
Posted
Andrew and the crew were friendly professional, and did a great job cleaning up!
Response from Home Genius Exteriors· Mar 16, 2026
We pride ourselves on delivering excellent service and transparency every step of the way. We truly appreciate your trust in us, Lila!
SHARON A.
Posted
, then since i blocked number then they called meI was called at1:43 asked if I was interested in sliding I said no i am. so then they called me145 twice. then i was called 1.58,1.59, 2.01, 207,328,459, 511,5.39,5.42. I blocked the numbers they call me on 7024753565.the number they used to call me 4 times in 3 minutes 7027036071. then in 338 they used the 542 this evening that was. this company doesn't understand i am not interested. After reading the review plus what happen today with 14 calls. If they were the last company that does sliding I would not use them, In fact told them well i am off to tomorrow I am going to call all the numbers all day long.
Response from Home Genius Exteriors· Mar 13, 2026
Sharon, thank you for reaching out. We sincerely apologize for the frustration caused by the volume of calls you received. We want to be transparent, many of the numbers you referenced do not belong to us. When homeowners submit requests through third-party websites, their contact information can be shared with multiple companies — something unfortunately outside of our control. We take contact preferences seriously and can confirm your number is fully removed from our system. If we can help in any way in the future, please email us at [email protected]. We are here to help.
Jessica
Posted
Our experience with this company was extremely disappointing and far more stressful than it should have been. What was supposed to be a 3-4 day project according to the contract ended up taking about a month, mainly due to poor communication, delays, and lack of project management. Our gutters and downspouts were removed and left sitting in our yard for three weeks, and our home went over a month without gutters, which led to water intrusion during storms--something we had never experienced before. The initial soffit and fascia work was also done poorly and required multiple follow-ups before it was finally corrected. Throughout the entire process, communication was extremely poor. We repeatedly had to contact the company ourselves just to get updates or have issues addressed. Promised callbacks from management never happened, and at one point we were even told our bill might be sent to collections while we were still waiting for the company to return our calls regarding unresolved concerns. There were also basic professionalism issues, including trash left in our yard by the crew, including fast-food bags that my dogs got into. The only reason this review is not even worse is because Robert, the replacement project manager, eventually corrected the installation issues, and Phil later took the time to listen to our concerns and offer a partial discount. Unfortunately, that only happened after weeks of frustration and repeated attempts to get someone to respond. Overall, the experience showed serious issues with communication, scheduling, and project oversight. Based on our experience, we would not recommend this company
Response from Home Genius Exteriors· Mar 9, 2026
We are sorry for the frustration that shaped your experience as we are committed to providing a 5-Star experience. We will use this as a training opportunity for our team and Phil has issued a partial discount to address your concerns. If we can help in any way in the future, please email [email protected], we are here to help.
Mike K.
Posted
Roof came out to be amazing and everything looks great! Home Genius Exteriors was very kind and quick. Highly Recommend
Response from Home Genius Exteriors· Mar 6, 2026
Thank you, Mike! We’re happy to hear the roof turned out amazing and that everything looks great. Providing quick, friendly service and quality results is what we aim for. We appreciate the recommendation!
Michael
Posted
Lied to about job being done. Was promised all the blue trim would be white. Now saying soffit wasn’t included so underneath trim wasn’t fixed. But they replaced upper trim without replacing soffit in back of house.
Response from Home Genius Exteriors· Mar 3, 2026
Michael, we’re glad we had the chance to clear up any misunderstanding in person and appreciate the opportunity to provide a 5-Star experience. Our team will return this week to install the soffit and fascia in question at no additional charge. If we can help in the meantime, please email [email protected].
Marla C.
Posted
They were very courteous and hardworking. Very skilled at what they did.
Response from Home Genius Exteriors· Feb 27, 2026
Thank you! We are beyond happy the team was courteous, hardworking, and highly skilled.
Preston H.
Posted
Quality install and quality product
Response from Home Genius Exteriors· Feb 26, 2026
Preston, thank you! We are ecstatic you are happy with the quality and installation.
Mike Y.
Posted
Had appointment for an estimate. Text me everyday leading up to appointment to confirm appointment. Day of appointment called and said they were running behind 1 to 1 1/2hours. Waited and waited and they never showed. Called and they said they were going to be another hour. WTH. Not a good 1st impression.
Response from Home Genius Exteriors· Feb 25, 2026
Hi Mike, thank you for sharing this. We’re very sorry for the delay and missed appointment, that is not the first impression we want anyone to have. Your time matters, and we fell short here. We plan to reach out directly to work to make this right. If you prefer you can email us at [email protected].
