HobbyballReviews of hobbyball.com

If I could give 0 stars I would. False advertising, shocking quality items nothing like advertised and customer service are a disgrace.

Ordered a shirt on 13th July. After not receiving three weeks later I chased. I was told that the shirt was out of stock and asked me to choose another. There was nothing that I wanted so I requested a refund on 11th August. After not receiving the refund in my account over two months later again I chase, only to be told that the refund had been issued. I repeatedly requested proof that the refund was successful (asked for Hobbyball to provide me with the evidence of the successful processor's refund transaction reference (an ARN, or a PayPal/Stripe refund ID). All they gave me was a screenshot from their own software. Not evidence that the money was ever sent. I spent over $30 for the shirt and I received nothing and was never refunded. This is no way to treat customers and for that reason I would suggest that you avoid Hobbyball at all costs and take your business elsewhere. Looking at other reviews this has happened to many people.

Trikots viel zu klein. Rücksendung faktisch unmöglich da

About two weeks ago, I purchased four items from Hobbyball. Two of the items were delivered in the wrong sizes. When I contacted the seller about the issue, he initially insisted that the order was correct. He asked me to provide photos as proof, which I did immediately. Even after seeing the photos, which clearly showed that the wrong sizes had been sent, he continued to claim that everything was correct. Instead of resolving the mistake in a professional manner, I was even expected to pay for the return shipping costs. In addition, the quality of the products did not meet my expectations. I find it difficult to understand why a seller would refuse to offer a customer-friendly solution when the mistake is so obvious. I informed the seller several times that I would share my experience in a review, but he did not seem to care. My impression is that customer satisfaction is not a priority here. Buyers should be cautious. I will not be ordering from this seller again.

After I pay the products via PayPal, the seller told me to ask the refund and then to make another order. From my side, it seems to be a scam. It is the last time I order from here

Scheint Scam zu sein. Per Paypal bezahlt und dann kommt Tage später die Nachricht, dass die Lieferung nicht geschickt werden kann, da Paypal nicht funktioniert. Da war das Geld schon abgebucht. Vorsicht also. Wirkt extrem unserios. Keine Ware erhalten und muss das Geld nun von Paypal zurückfordern

EVERYTHING BAD!!!!! EVERYTHING. Mistakes on logos and many more.

They sent me the wrong size and there has been no customer service! Attention! Do not buy there!