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229 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy Pre-Owned with Peace of Mind! Lowest Prices, Largest Selection of Used Cars in Miami. Fast & Easy Financing, Extended Warranty Coverage Plans and Always ONE LOW Price. NO Haggles / NO Hassles.
HGreg.com (hgreg.com) has 229 customer reviews on Rated Honest, with an average rating of 1.5 out of 5.
Showing 3 reviews with 3 stars · Clear filters
George
Posted
Rushed through the purchase and found they have a nearly $2,000 mandatory protection insurance plan in addition to dealer fees. Didn't provide an owner's manual and didn't have a front license plate mounting bracket. Told me to go to an auto parts store and buy my own. I am left to guess as to when and what my service requirements are. I can only guess as to what all the features are on my 2026 BMW and how to access them. Customer service is non-existant!
Tammy O.
Posted
I felt compelled to share my recent car buying experience at HGreg to help others make an informed decision. The salesperson was pleasant and patient, assisting me thoroughly as I selected my vehicle. However, the financial side of the transaction raised some concerns that I believe potential customers should be aware of. The initial price of the vehicle was $23,000, but with all the added fees and services, my total loan escalated to $35,000. Here’s a breakdown of the additional charges: Pre-Delivery Fee: $1,299 Electronic Registration Fee: $899 Ally Gap Coverage: $1,200 Alpha Warranty Protection: $4,681 (I opted for this comprehensive bumper-to-bumper coverage, anticipating it might benefit resale value in the future.) Anti-Theft Protection: $799 Elite Protection Plan: $1,495 (This was required by HGreg, not optional.) Sales Tax: $1,600 County Tax: $50 Sales Tax on Ancillary Products: $488.25 Doc Stamp Taxes: $124.95 I am sharing this to keep potential buyers informed, as I suspect not everyone is charged uniformly. If anyone notices any discrepancies that could suggest legal recourse or a way to recover some costs, please let me know. I feel taken advantage of and will ensure my review remains visible to aid others.
Jae
Posted
I just bought a 2017 Nissan Maxima from HGreg with about 68k miles on it. They obviously don't change the cabin air filters because when I inspected it, it was the dirtiest most nastiest thing I've ever seen! Wish I could upload a picture of it on here. ***WARNING*** Check your cabin air filters if you buy a car from them, your health is at risk!
