Marc
Posted
Very helpful customer service.
Very helpful customer service.
Response from heyabby.com· May 5, 2025
Thank you for your great feedback! We're so glad to hear that—always here to help. Happy growing!

Average
625 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Harvest any plant at home with Hey Abby. Through a core team of leading technicians, designers, and marketing experts from all around the world, Hey Abby create the world’s first automated home Grow Box.Hey Abby want home growing to be sustainable and possible for anyone, no matter their experience level. And build a community of growers who support, and learn from one another on their journey.Our vision is to help 50 million people worldwide become home growers, and make the automated Grow Box the new essential home accessory.
heyabby.com (heyabby.com) has 625 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
625 approved reviews, newest moderated first
Marc
Posted
Very helpful customer service.
Response from heyabby.com· May 5, 2025
Thank you for your great feedback! We're so glad to hear that—always here to help. Happy growing!
Zac E.
Posted
Never had a problem with Abby and if there was they fixed slowest progress would of been shipping but hey Abby sorted it as for the hey Abby it’s amazing it’s fully sick and and plants seem to be out of this world and growth rate is so fast you will sh**t your self thanks hey Abby if you read this I love my hey Abby
Response from heyabby.com· May 5, 2025
Thank you for your enthusiastic feedback! We're thrilled to hear that you're enjoying your Hey abby and that your plants are thriving. It's fantastic to know that the growth rate has exceeded your expectations. We appreciate your patience regarding the shipping process and are glad we could resolve any issues promptly. Your satisfaction is our top priority, and we're committed to providing you with the best growing experience possible. Happy growing!
Ken H.
Posted
Great grow support!
Response from heyabby.com· May 5, 2025
Thank you for your great feedback! We’re so glad to hear that—always here to support your grow! Happy growing!
Michael B.
Posted
Great company!
Response from heyabby.com· May 5, 2025
Thank you so much! We truly appreciate your support. Happy growing!
Thomas S.
Posted
Always answer my questions. Respond quickly.
Response from heyabby.com· May 5, 2025
Thank you for your great feedback! We're happy to be here when you need us. Always just a message away. Happy growing!
James D.
Posted
I've contacted Hey Abby three times now regarding different issues. Response has always been prompt and for the most part accurate. I have run into the issue of having to send the same information to 2 or 3 different representatives but only something as simple as a short video or SN screenshot. Twice they were prompt at sending replacement parts. Once a BT meter and once an air pump. Both were received roughly 7-10 days after issue first occured.
Tim M.
Posted
This is truly a learning experience. Love hey Abby tech. Right on time every time.
Nate S.
Posted
GARBAGE PRODUCT. When it arrived to me it was not functional and I had to argue and fight with customers service for weeks to try and get solutions. In the end they sent me the box but didn't put it together !!! The motherboard inside was straight up unplugged! The worst customer service I have ever had to interact with. And the app and product are so shitty I would even spend a $100 on it again.