Excellent
11,880 reviews
Henry MedsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
customer
Posted
Nurse practitioners was informative and courteous
Response from Henry Meds· Jun 4, 2024
Thank you for sharing your experience! Your satisfaction is important to us, and we appreciate your feedback.
Terri
Posted
Spoke with Lauren. She was very understanding with all the questions and answered all of them. I am very excited to begin and see the results. Thank you Henry Meds for having such awesome staff
Response from Henry Meds· Jun 4, 2024
Thank you for your 5 star review and your feedback is very much appreciated.
Alicia R.
Posted
I had my first consultation with Tangie Thomas, PA-C this morning. She was thorough, knowledgeable, and explained the process very well (both about how the business model works and instructions on dosing and medication side effects). I appreciated the heads up on when to look for follow up feedback via email (I am horrible at missing emails). I also appreciated that they really do want and need the feedback on their patient's progress. It was a simple and easy visit.
Response from Henry Meds· Jun 4, 2024
Thank you for sharing your experience! Your satisfaction is important to us, and we appreciate your feedback.
Kimberly P.
Posted
The first call with NP Tammy was helpful and easy. Since then there has been a 3 week delay in getting the oral medicine Tirzepitide. I feel disappointed and want to get started. Connie of Epiq Pharmacy, gave great customer service in trying to resolve the problem. Still waiting.
Response from Henry Meds· Jun 4, 2024
A representative from Henry Meds will be reaching out.
Yvonne A.
Posted
Cynthia was amazing during my consultation. She was knowledgeable and answered my questions. I look forward to great results
Response from Henry Meds· Jun 4, 2024
This is amazing feedback to receive. The Henry Meds team prides itself on excellent care, and we are always happy to learn when we achieve this.
Brett M.
Posted
The process was easy to complete but waiting 8 to 10 business days to receive medication is lengthy.
Response from Henry Meds· Jun 4, 2024
Thank you for the review! Henry Meds aims to get all clients their medication within 8-10 business days after their intake appointment. Any client that is waiting longer than 10 business days should reach out to [email protected] or call (909) 787-2342. We appreciate your feedback!
Cole V.
Posted
Horrible horrible experience with these guys. They're a joke. They could not process my payment for weeks. Most providers make you get blood work 2 times a year. I was with them for 3 months and had to get blood taken twice. They send you meds once a month/or once every two months instead of a 6 month supply like many others do. Everything took forever to schedule with them. Their televisit service is awful. The medicine they sent me could not be taken subcutaneously because it would cause minor infections. Do your research and find someone else.
Response from Henry Meds· Jun 4, 2024
Thank you for your review. We take negative feedback seriously, and always review cases in depth when it occurs.
Brenda J.
Posted
Henry Meds was so thoughtful, they notified me 24-hours in advance and the next day prior to my first appointment. I talked with the PA and she guided me through the prescription process and as a precaution, added an anti-nausea medication, just in case. She answered some questions I had and assured me that if I any more questions, to feel free to contact them without any additional charges.
Response from Henry Meds· Jun 4, 2024
We're delighted to hear about your positive experience with our team! Delivering exceptional service is paramount to us, and we're proud to have a dedicated and knowledgeable staff.
