Excellent
11,880 reviews
Henry MedsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
11,880 approved reviews, newest moderated first
Merle B.
Posted
Theresa is very easy to talk to & ask questions. She provided a some excellent suggestions about my regimen which I really appreciated. Theresa is very focused at our meetings & listens to every thing said. Thank you Theresa.
Response from Henry Meds· Apr 10, 2026
We appreciate you sharing your experience! Knowing that we’ve made a positive impact is what drives us.
Cathy T.
Posted
Application process: 10/10 -Application asks for normal identification, a debit card, and simple health history. -Videocall was very quick, basically asking the same questions that was on the application process. -Processing of medication is quick and gives you proper updates. Advice in Regards to Maintaining Health: -This specific medication for weight loss has been available, from what I remember, since 2017. Therefore, as doctors and medical providers, I expected that there would be additional information about how to counteract side effects in relation to the pancreas, the liver, the gallbladder, muscle tissue, bone density being negatively affected. The woman who did my video appointment said there is none, besides working out. I would expect that someone in this field with extensive experience in prescribing out the meds and knowing the side effects would also give supplemental instruction. It is off putting that there is “none.”
Response from Henry Meds· Apr 10, 2026
Thank you for your feedback—we’re glad the process felt smooth. We encourage you to schedule a follow-up appointment to discuss any concerns and receive more guidance. Our team is happy to help coordinate if needed.
Monika
Posted
Henry Meds was a complete waste of money. They send the medication in a single vial meant to last two months, which is a terrible setup for first-time users. It makes dosing confusing, and I ended up injecting more than prescribed and got very sick. I paid $550 total ($249 + $299) and lost only 2 pounds in two months. There was zero appetite suppression - it honestly felt like I was injecting water. When I reached out, their only solution was to keep going and increase the dose, instead of addressing the fact that the medication clearly wasn’t working. This feels like a business model that profits from people trying it for a couple of months with little to no results. I would strongly caution anyone considering this.
Response from Henry Meds· Apr 10, 2026
Thank you for your review. Henry Meds exclusively relies on compounded medications from a network of licensed 503(b) and state board of pharmacy licensed 503(a) compounding pharmacies across the US. We understand that not every treatment works the same for everyone, and we're truly sorry when our patients don't see the results they were hoping for. We encourage scheduling a follow-up visit with a clinician to explore alternative treatments that may work better for you.
Rhonda L.
Posted
Dr Jake was great! He talked with me about my goal weight and what to expect realistically. Very personable and my meds will be here tomorrow. Just an easy experience all around.
Response from Henry Meds· Apr 9, 2026
We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.
Russell N.
Posted
very knowledgable with process. took care of what I needed
Response from Henry Meds· Apr 9, 2026
Thank you for your 5-star review! We truly appreciate your support.
P
Posted
I have been rescheduled three times because of supposedly three emergencies. No calls have been returned. One email only has been returned. No one monitors the calendars. This is bullshit.
Response from Henry Meds· Apr 9, 2026
We’ve asked for a little more information so we can fully review your concern. You’ll receive a message from Trustpilot shortly—when it comes through, please provide the requested details so we can move things forward. Thank you for your time and cooperation.
Connie Q.
Posted
The Dr is wonderful to work with. Everyone is attentive and personal.
Response from Henry Meds· Apr 9, 2026
Thank you for your kind words! We’re so glad to hear you had a positive experience.
Karen P.
Posted
Just restarted after pausing my subscription for a few months. Easy process and was able to set up a fast appt with my provider who reviewed my history/progress/concerns. Provider approved me to restart and cus svc quickly followed up with a guide plan and tracking info for the meds. No problems experienced
Response from Henry Meds· Apr 9, 2026
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
