HelloVacayReviews of hellovacay.com

Great idea. Easy and worked first time.

Lounge passes sent as promised! Unfortunately we were not able to use them since our flight was to begin boarding soon after receiving the passes.

About two weeks after signing up, I had the opportunity to try the service. As soon as my flight hit 60 minutes delayed, an email with the vouchers was sent to me. We had about four lounges/spa/gaming to choose from. Since I was traveling with my 9 year old daughter, we chose DFW Lounge for the snacks and drinks. While the lounge itself was crowded and needed some upgrades, (not Hello Vacays fault) my daughter enjoyed the snacks and chance to relax a little.

The system is ok, it would be better if it was set up on an app. Pulling up the web site takes time.

I was a bit hesitant about joining, but trying it for a year. So far everything about signing up was good, still awaiting my travel dates to see what happens.

As someone who travels a lot, to subscribe to a service that would allow me access to a lounge in an airport if there was a delay in my flight seemed like a no brainer. I have just registered my next few flights and although I am not hoping for a delay, it would be ok now with hellovacay.com!

This is my first delay where there was a Vacay Delay option. I thought I would get a text but I got an email so check both places. I was absolutely thrilled to turn my disappointing delay into a delightful break. (Ok VD, I can join your marketing team lol!). I had a voucher I used at a spa and had a choice of several services . They were pleasant and the process was easy. Way better than roaming around the airport!

We haven’t been able to use the lounges yet; but they’ve been on top of every flight we’ve taken.