Jennifer H.
Posted
This service is amazing
This service is amazing! I am so pleased!

Great
6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Jennifer H.
Posted
This service is amazing! I am so pleased!
Cuevas Y.
Posted
Ordered 4 different prescriptions and their website was user friendly. Most importantly, their customer service is outstanding and received fast replies to questions I had which made the process really smooth. Not to mention, received everything faster than I expected. I'm so happy I found them, it's one less errand I have to run to the pharmacy. Thank you!
Merritt G.
Posted
So responsive and always above and beyond in service. Thank you!
LinLin
Posted
I signed up on Friday and had my medication on Monday. Fast, simple, hassle-free!
Hannah
Posted
I’ve always had trouble with in-person doctors, because I’ve never gotten the quality of treatment that I needed. When I started using Alpha Medical, all of my immediate concerns were dealt with in a very timely manner, and I was able to obtain possession of medication I’ve needed for a while. I think I will always use Alpha Medical!
Dawn
Posted
Very easy to navigate. Transparent and low pricing with great patient care. Would highly recommend.
M877C
Posted
My prescriptions come on time and accurately every month! Saves me hours driving to the nearest pharmacy.
Jamie C.
Posted
If I could rate 0 stars, I would. DO NOT BUY FROM ALPHA MEDICAL!! I made a first-time order and because of unfortunate circumstances had to cancel before 24 hours and while my order was still processing. I've sent countless emails and messages trying to get them to cancel and refund me my money and they never got back to me until AFTER the order had shipped and said it was too late to ask for a refund when I was already asking for a refund less than 12 hours after I submitted my order. On top of that, I got charged $50 for an emergency contraceptive I never ordered. Nobody is acknowledging me and they just keep ignoring my messages or shoving them away with a "you cancelled too late" response (when their cancellation policy states that they can't cancel after they ship the which, of course, they managed to conveniently wait for so it seemed like it was my fault for not cancelling sooner). They're thieves!
Response from Hello Alpha· Jun 23, 2020
Hi Jamie - Jasreen here from the Alpha Team. I've checked with out Care Team and they have confirmed that they processed a refund and notified you in your patient dashboard at app.helloalpha.com/messages. Apologies for any confusion. Please don't hesitate to reach out if you have any further questions.