Great
6,611 reviews
Hello AlphaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Terri
Posted
My experience continues to be really great with Alpha . The assessments are thorough & the refills are timely . l really appreciate the kindness & empathy shown by my Doctor . All in all , a very positive experience. Thank you !
Taylor G.
Posted
Latish really works, I love it❗️
Blaze
Posted
Excellent service very professional, they are awesome!
Ivory !.
Posted
There are not really doctors. I had asked to speak to a doctor and they told me that i couldnt but I can speak to customer support. When I asked for my 10$ refund, they told me no because its non refundable. One of the biggest scams out here. I did not order anything from them so i should get a refund! PERIOD!
Response from Hello Alpha· Oct 13, 2020
Hi Ivory - Jasreen here from the Alpha Team. Thanks for reaching out. Alpha Medical is an asynchronous telemedicine platform. We do not offer phone or video appointments. You were charged a $10 non-refundable medical visit fee because your Alpha Provider reviewed your consultation and suggested a treatment plan. Please let us know if you have any additional questions or concerns.
Megan M.
Posted
I have still not received anything. Claimed to have delivered my order a month ago. No emails back, no refund. Nothing.
Response from Hello Alpha· Oct 12, 2020
Hi Megan - Jasreen here from the Alpha Team. I've confirmed with the Alpha Care Team that we have reached out to you via your Alpha Patient Dashboard at app.helloalpha.com/messages and have also tried calling several times. Please reference your messages for updates about your shipping, treatment, and cancellations. Do not hesitate to message us or give us a call at (415) 663-5584 if you have an additional questions or concerns.
Becky
Posted
I really love this program its especially good for everyonr during this covid 19 crazyness. But its also awsome for people who have a hard time being in public more than necessary because it hurts to be in public (migrains) or you can't be in public because of panic attachs or anxiety or other illnesses that make going to the Doctors office hard or impossible. Plus its is so cost effective for people without ins. And they are very quick to respond.
S. L.
Posted
Thank you for being here for us in these difficult times, and for making it so easy to obtain a consultation and fill our prescriptions. I love you prompt service and the way my prescription was packaged, very nice, done with much care. I will continue to use Alpha Medical for sure. Thank you! So grateful. S. Lopez
Amanda C.
Posted
Great company. They send me refill inhalers every 3 months. Makes it easy to get my prescription
