Amy R.
Posted
Awesome customer service.
Awesome customer service.

Great
6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Amy R.
Posted
Awesome customer service.
Veronica A.
Posted
Great Company!
Celeste A.
Posted
I like that the nurse was very informative.
TP
Posted
Very great set up. I had a consult, then agreed to take medication and received my medication in 4 days. I asked for the itemized bill so I can submit for reimbursement to my insurance copy and they gave it right away. All my questions were answered and they were very quick and detailed including other medical advise about my health. I will definitely see how this works for the next 3 months and hopefully it will work.
Lin
Posted
Twice they sent my prescription to the wrong pharmacy
korie D.
Posted
I never got a notification that my subscription was expiring and ended up getting a week behind on my pills because I didn’t have any. That was a few months back... This is now time to start my second three month pack and it was sent out late for some reason I’m not sure and on a holiday weekend so even though I was suppose to start my birth control on Sunday, it wasn’t even delivered until Monday (again a holiday) and I have a PO Box so even if I wanted, it wouldn’t have been in there until today. However because it’s a package and I worked today I was unable to pick it up until tomorrow (now 4 days post when I was suppose to start) and my hormones are crazy, giving me headaches and making me nauseous. So I would really appreciate y’all being more aware of holiday weekends and getting my pack out sooner because every time I go a few days without it, it’s always hell getting my body back on the pill and regulated. I get so nauseous and headaches like crazy. Please be more aware.
Response from Hello Alpha· Jul 7, 2021
Hi Korie - thanks for reaching out and providing your feedback. Our Care Team has sent you a message regarding your concerns. You can view your messages at app.helloalpha.com/messages. Please don't hesitate to write to us with any additional questions or concerns.
Frankie
Posted
No one ever got back to me....did take payment though
Response from Hello Alpha· Jul 7, 2021
Hi Frankie - can you please send us a message at app.helloalpha.com/messages if you have not done so already? Our Care Team will get back to you within 24-48 hours. Thank you!
Ette
Posted
Total time to get a provider to review case and get me a script was 11 days.