Hello AlphaReviews of helloalpha.com

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4.4

Great

6,611 reviews

Hello Alpha4.4Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Hello Alpha

Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.

Hello Alpha (helloalpha.com) has 6,611 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.

Also known as: helloalpha.com
Website: helloalpha.com
Category: Clinics
Listed on Rated Honest: 2026

Hello Alpha reviews

6,611 approved reviews, newest moderated first

Linn C.
Posted Jan 6, 2022
Fast service and they listen
Fast service and they listen. Thank You!!
Sofia
Posted Jan 6, 2022
They take forever to respond about…
They take forever to respond about pressing medical manners - even if you are asking a basic question they will take hours to respond.
Response from Hello Alpha· Jan 6, 2022
Hi Sophia, We truly apologize for any inconvenience this may have caused you. We are a small, growing team, and we are using every piece of feedback to help better our quality of care. We are happy to take a look at your issue. Please message our support team so that we may follow up - https://app.helloalpha.com/messages Thank you!
Holly H.
Posted Jan 6, 2022
This site is amazing and very easy
This site is amazing and very easy. No wait, no back and forth for appts. Very professional and caring.
Allison M.
Posted Jan 5, 2022
My experience with Alpha has been…
My experience with Alpha has been nothing but convenient and easy so far!
Katrina
Posted Jan 5, 2022
Easy to use website
Easy to use website. Got the medication I needed without having to deal with a doctor's office
Robert L.
Posted Jan 5, 2022
Very easy and efficient.
Very easy and efficient.
Gwendalyne S.
Posted Jan 5, 2022
I was charged $70 for medication
I was charged $70 for medication, spironolactone, that I never asked for and never received. I have emailed customer service several times about this issue and they have refused to issue a refund. I will be contacting the Better Business Bureau next.
Response from Hello Alpha· Jan 7, 2022
Hi Gwen, Our care team has reached out to you in your Alpha patient dashboard regarding the issue(s) you have described. Please do not hesitate to message us if you have any additional questions or concerns.
Prianca L.
Posted Jan 5, 2022
Very helpful and make the process to…
Very helpful and make the process to receive medication super easy. The doctor was very helpful and knowledgeable on what medications would work best for my needs.

Hello AlphaReviews of helloalpha.com

Rating breakdown

What customers rate

About Hello Alpha

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Hello AlphaReviews of helloalpha.com

Rating breakdown

What customers rate

Hello Alpha reviews

Fast service and they listen

They take forever to respond about…

This site is amazing and very easy

My experience with Alpha has been…

Easy to use website

Very easy and efficient.

I was charged $70 for medication

Very helpful and make the process to…

About Hello Alpha

More in Clinics

CannabisMD TeleMed

PrestoDoctor.com

Community Wellness

NativeMed

Hello Alpha reviews

Fast service and they listen

They take forever to respond about…

This site is amazing and very easy

My experience with Alpha has been…

Easy to use website

Very easy and efficient.

I was charged $70 for medication

Very helpful and make the process to…