Raina
Posted
Confidential Service
Great, fast service!

Great
6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Raina
Posted
Great, fast service!
Ashley
Posted
i am really liking the experience so far. I do wish the responses were slightly faster, but no real complaints! Questions are answered well, very friendly.
Tm
Posted
I appreciate that my time wasn't wasted by false representations of tricking me into multiple visits& a ridiculously long list of lab tests for me to go do just for increased profits. Alpha is straightforward! Thats rare to find anymore.
Christina H.
Posted
I was charged for a prescription after it was sent to my pharmacy as I requested. This resulted in receiving double charges. Update: the customer service team took care of the issue within 24 hours and refunded me. They were very responsive and quick to address the issue.
Response from Hello Alpha· Jul 13, 2022
Hi Christina, Thank you for writing in and providing feedback. We always send you a message to either approve or reject the order charge, if the charge is over $60.00. Orders will automatically process after 3 days if we do not hear back from you. Please reach out to us from your patient dashboard, our stellar support team is happy to look into this further for you - https://app.helloalpha.com/messages. Thank you!
ASH D.
Posted
Answer my questions right away, and fast shipping. Looking forward to more business with them.
Jillian M.
Posted
Super prompt responses, clearly knowledgeable providers who are down to earth, very intelligent and willing to help you in any way. I have used Alpha for multiple reasons and they have been all around awesome.
Dmars
Posted
This was the most amazing expirence! It was easy to complete the questions and the communication was quick! I was able to get a 12 month supply (3 months at a time) it was simple easy and much better than going into the dr office for a refill! Will be a for life customer!
Allison B.
Posted
I needed my birth control prescription early because of an upcoming trip. They took care of it with no hassle. Dealing with Alpha is always a pleasure