Poor
361 reviews
Helen's GemsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Update — Since sharing my story on social media, I’ve unfortunately come across many copycats pretending to be my boutique. To make sure you’re shopping safely, please order only from my official website: https://helens-gems.com.If you’ve accidentally placed an order with a copycat, please reach out to us at [email protected], and we’ll do our best to assist you. You can also call us at (435) 264-9302, but please note that our lines have been very busy lately. Thank you so much for your support!
Helen's Gems (helens-gems.com) has 361 customer reviews on Rated Honest, with an average rating of 2.6 out of 5.
361 approved reviews, newest moderated first
Sascha P.
Posted
Helen’s creations are pure magic! My turquoise necklace draws compliments left and right, with people dying to know its origin. Stepping into her cozy shop felt like a warm hug I’ll cherish those moments.
Carolyn
Posted
The hand crafted pieces are beautiful and very well made. Additionally, Jessy from Customer Service was wonderful in responding to my questions. Thank you again!
Ellen C.
Posted
This company is a front selling fake jewelry from China. I received plastic earrings with plastic gems inserted in the earrings. Please do not purchase from this company. It is a total scam.
Lillian Bille L.
Posted
I received some junk og sent it backi. I claimed once but I never received my money back
Frances P.
Posted
I found this little Gem on my FB page so, I thought I would order an item from them. Let me tell you, my earrings are absolutely gorgeous and made from quality materials. I have actually ordered more items from Helen's Gems and can't wait to see them. Also, the earrings were very well packaged. So sorry it took me so long to discover Helen's Gems.
Sofia M.
Posted
Recently purchased a ring from helens-gems.com and got delivery very first. Product quality also good and customer support too.
Melinia
Posted
Helen’s Gems is a total game changer! I picked up a smoky quartz necklace, and it’s got this cool, mysterious vibe I adore. It arrived super quick, and the packaging was so charming love the personal touch!
Elizabeth
Posted
Would have no hesitation in NOT recommending this seller. One word to describe their products not fit for purpose. They are cheap looking made of cheap materials. Trying to return items is a complete nightmare they make things really difficult. Look at the website there is hardly any information on it. In my opinion don’t buy from this company. The return address is Hong Kong not the UK as stated on the packages. As for the little old lady fronting this business yeah right.
