Bad
219 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthypetz is listed under Pet Stores.
Healthypetz (healthypetz.com) has 219 customer reviews on Rated Honest, with an average rating of 1.1 out of 5.
219 approved reviews, newest moderated first
Amandash
Posted
Terrible company. I didnt receive my order. I sent 3 emails and didnot receive a reply. I have now contacted my bank to see if I can get a refund. My advice is to stay away from this company. Very poor customer service
Miriam B.
Posted
If I could give zero stars, I would. Not only is the product completely useless, their "60 day money back guarantee" is a complete lie. So far I've sent four requests for a refund and haven't gotten a single response. This company is a complete scam.
Eileen
Posted
I have emailed this company three times requesting information on how to return/get a refund for two bottles sent to me after my dog passed away. Very frustrating. (The first bottle arrived a day after my dog passed, but I emailed them requesting no further shipments and cancelation of subscription but another bottle was sent the following month) Note: the return address on the packages is a package tracking company in China. I'd steer clear of this company unless you enjoy being frustrated!
Jennie
Posted
Would give minus if I could! Unresponsive to emails, then claim to have changed emails and previous email need resending. Do not cancel subscriptions first time of asking Do not use this company
J R.
Posted
I ordered one bottle of collagen to test it out and it took almost a month to deliver it. Not even a week of testing the collagen out, I got a notification that my next package was preparing for shipment. Apparently you sign up for a subscription when you place the order and they do not make it obvious at all. The second bottle never showed up and after contacting them multiple times, they did not respond. Also the collagen made my dogs skin worse.
Lana
Posted
I paid £48 for 3 bottles of pet collagen on 2nd of July, it’s now 10th of August & I have not received anything. I have emailed at least 6 times never getting a response! I have had to go to my bank & report it! I am really not happy…. When I go to support it’s telling me that I have set up a subscription which I didn’t. I am now going to have to cancel my card to avoid payments being taken from my account. Please do not order from this company.
Cheryl C.
Posted
BEWARE. you place an order and they put you on a subscription which you cannot cancel through your bank as they do not do the subscription in the normal way. It does not show in your bank you have to call the bank complain wait 28 days before you can claim your money back and the bank put a block on them being able to take any more payments. The subscription comes through monthly whether you want it or not
Annie Y.
Posted
DO NOT BUY THIS! IT DOES NOT WORK. THEY AUTOMATICALLY SIGN YOU UP FOR SUBSCRIPTION THAT YOU CAN NOT CANCEL. DO NOT BUY FROM THIS BUSINESS, THEY HAVE NO MORALS.
