Excellent
293 reviews
HealthyLineHonesty, pricing, process and quality scores appear once 5 customers have rated them.
HealthyLine is an FDA registered company with the world’s largest selection of heated natural gemstone therapy mats. Based in New York and starting in 2013, HealthyLine quickly became the industry leader by implementing the most effective materials, combining different technologies, such as infrared (FIR), pulsed electromagnetic field therapy (PEMF), negative ions, photon light, and magnetic therapy to create advanced naturally powered heating pads and devices.
HealthyLine (healthyline.com) has 293 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
293 approved reviews, newest moderated first
Scott A.
Posted
We purchased the Taj Mat 7428 and have been completely satisfied. The healing and health-promoting effects of the PEMF are significant and real. So much so that I have begun sleeping on the mat at night. The infrared heat, is an additional bonus!
FOX
Posted
I have had no problems with The Inframat Pro. The mat is very well made, transports easily in its bag and is a treat I look forward to experiencing daily. I have had it for approximately 6months now and it has a 1year warranty. We shall see how it holds up.
LC
Posted
Excellent customer service! The website is also very well designed compared to other competitors'. The features in bullet points are useful. However, the names of the products are too similar and are confusing. It takes a long time to compare the benefits and features. To save customers a lot of time flipping between tabs, a summary table of mat benefits and features for each line laid out clearly and concisely for quick comparison would improve shopping experience. A user guide for safe use eg temperature setting and treatment duration is needed on your website. Also contraindication for any illnesses against use of these therapies should be stated clearly on the homepage.
Cindy
Posted
Our mat has helped us so much! Only wish we had a bigger and softer one.
Rae
Posted
So far I have not received my product. The company sent it out a second time and I have not received it yet. I did get the product!
Response from HealthyLine· Dec 26, 2018
We apologize this has never happened. Please email me at [email protected] and/or call us ASAP. My phone number is (888)774-4422. We are very eager to provide the best possible customer service and issues like these are treated very seriously. Have a wonderful day!
Jill
Posted
I purchased products from HealthyLine a couple of years ago. The products are great and the customer service is outstanding! I would recommend this company!
Annie Osborn, Acupuncturist & N.
Posted
They have been really good about returns, replacing a unit if needed. I recommend them to all my patients, very good quality and sturdy.
connie
Posted
good price for product, good quality, working for my health and well being
