Great
2,418 reviews
HeadwayHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
2,418 approved reviews, newest moderated first
clinician
Posted
Headway is a wonderful platform. I would recommend it for clinicians looking to expand their practice. They make the insurance billing process easy.
Response from Headway· Oct 28, 2023
Thank you for the kind feedback!
kimberly C.
Posted
Thankful for Headway helping me with my business! Has been a way for me to increase and maintain clientele, learn more about individual practice with the resources they provide and always ongoing support and availability from the Headway.co team. It’s so easy without having to do billing myself and the stress of having to engage with insurance companies and utilization reifews. Also, headways SOAP template is easy to use and convenient. Definitely recommend Headway for behavioral health therapists
Response from Headway· Oct 28, 2023
Appreciate the thoughtful feedback!
Mario G.
Posted
I've been using headway for over a year, and I could not be happier with their service. The system is easy to use, their reimbursement rates are great, and support is fast if needed. Headway has saved me thousands in credentialing and billing costs.
Response from Headway· Oct 28, 2023
Thank you for the feedback! So glad to hear it.
Diana M C.
Posted
Headway has been a good experience so far. I’ve been using Headway so far for about two years. They reimburse better than most other companies. I’m only using Headway now for billing and scheduling. I wish they had a forum which the providers can use to connect and were able to connect us with more clients but other than that I definitely recommend Headway. They’re also pretty user friendly.
Response from Headway· Oct 28, 2023
Appreciate the feedback and happy to have you here!
Erika B.
Posted
I love Headway! I use Headway as my billing site, as I recently started my very own private practice! It's easy and reliable. I don't have the concerns of when I get paid, or if benefits change (paybacks), stressors of contacting insurance agencies, etc. I recommend Headway to everyone!
Response from Headway· Oct 28, 2023
Thank you for the feedback!
Parker H.
Posted
Headway has been foundational in getting my private practice off the ground. The team has been unbelievably supportive, paneling for insurance was a seamless process, and I got to customize and curate my place in this field in a way that stays true to my practice. Thank you Headway!
Response from Headway· Oct 28, 2023
So happy to hear it! Thank you for joining.
kathleen B.
Posted
What an amazing platform for a clinician in private practice!! I have been able to build a secure , successful practice with the support from Headway not just in managing the insurance providers, but assisting a sole practitioner in the nuts and bolts of running a successful, ethically sound, compliant and lucrative clinical practice with the autonomy to work from my own home. Recommend most highly!!!
Response from Headway· Oct 28, 2023
So happy to hear it and thank you for sharing!
Lisa B.
Posted
Headway is a wonderful company to work with. All of the billing and scheduling is super user friendly. Payments are made without any issues. The staff are very responsive to my questions and concerns. I do not have anything negative to say!
Response from Headway· Oct 28, 2023
Thank you! Glad to have you here.
