t L.
Posted
Miss delivered package
My urological supply package was missed delivered. I was contacted by HCD and left a voice message to please return their call. I returned their call only to speak with an agent that had no idea what was going on. Very inexperienced. After several minutes, I was placed on hold. When the agent returned, the agent stumbled over her words and could not tell me what the problem was. Eventually a supervisor assisted on the call, and after 20 minutes, I was instructed that a new package would be sent.




