Great
100 reviews
HBTowerHonesty, pricing, process and quality scores appear once 5 customers have rated them.
HBTowershop.com is a great online Ladders and Home Improvement store. We've been distributing high-quality and affordable products since 2015. At HBTowershop.com, we strive to provide our customers with Safe, Quality, and Durable products.Company InfoHBTowershop.com belongs to INFINLADDER TECH INC., the company's main business lies in operating the online B2C home accessories category. Its address is 3524 Silverside Road suite 35b, Wilmington Delware 19810-4929, United States. Contact number:+1 502 209 4567The HK. Cheer Great Group Co., Limited is the main cooperater with the INFINLADDER TECH INC. The company was founded in 2017 and its address is FLAT/RM 12 BM/F PAK LING BUILDING 368-374 LOCKHART ROAD WANCHAI HK. Contact number: +852 8197 8226
HBTower (hbtowershop.com) has 100 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 72 reviews with 5 stars · Clear filters
William H Gibbs J.
Posted
I just received my dark green 2 step ladder SKU:KQ0002-GR and to my chagrin the barcode is Chinese! I need the United States barcode because I have to register the item with the National Consumer Panel. The item was purchased from Amazon. By the way I am pleased with my purchase. Would you please supply me with the barcode for the U. S. I received my purchase today 04/16/2024
Charlie M.
Posted
They replaced my ladder immediately when I showed it had a slight problem. Customer support is great. I used both the Amazon messaging app within amazon.com - go into the order details and request to contact merchant, it'll open up a chat window. Also, if you didn't use Amazon to purchase, you can reach out to contact AT hbtower.us . Great new ladder they sent, no questions asked they just sent it after I showed a pic of the broken part.
James H.
Posted
The ladder is a great ladder. The delivery was close to the expected delivery date given. This is the best step ladder that I have ever seen and used.
Thomas M.
Posted
The ladder is very sturdy and your comfortable while using, due to the side handles.
Teresa S.
Posted
Great customer service. Product is exactly what we were looking for.
Pamela
Posted
Easy transaction. Glad I purchased this step ladder. Thank you for the quick shipping.
Carrie F.
Posted
The website was easy to use. The ladder is amazing in my new home with 10' ceilings and cabinets that go to the top! I feel safe on it, I'm 62, and I fall easily. Having handles on each side makes me feel super safe. My only complaint is that shipping took longer than first expected. Great ladder for the price.
Dean T.
Posted
Your company did what it said it would do…everything was perfect. Wish all vendors were like you. Thank you
