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handscraft.com Reviews | Read Customer Reviews of handscraft.com

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4.6

Excellent

88 reviews

handscraft.com4.6Excellent

Reviews88 About Contact

Rating breakdown

5 star85%
4 star3%
3 star3%
2 star5%
1 star3%

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About handscraft.com

Welcome to Hands Craft! We are an online retailer and distributor of DIY Miniature Kits and Wooden Puzzles from Southern California. You've probably seen our products at your local bookstores, gift/toy shops, and other various retailers. We strive to ensure our customers have everything they need to finish their kit, from replacement parts to missing instructions and even step-by-step guidance. We are also builders, so we want our customers to feel the satisfaction of finishing a build without the frustrations.

handscraft.com (handscraft.com) has 88 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.

Website: handscraft.com
Category: Home Goods Stores
Listed on Rated Honest: 2026

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handscraft.com

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The company replied to 27% of reviews.
Most recent review: October 2026.

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handscraft.com reviews

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Natalie A O.
Posted Oct 1, 2026
It looks great ither than the engraving…
It looks great ither than the engraving is hard to see.
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David B.
Posted May 19, 2025
NO customer service or warranty support…
NO customer service or warranty support at all. After numerous emails to them. Disappointed. Finally I did receive a response and they are working to provide warranty support. It’s a shame it took this much effort, but they gave been very kind and good about it once we were able to connect.
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James A.
Posted Apr 20, 2023
Smaller locomotive and tender & large pendulum clock
The wood used in these smaller models is very thin and very brittle. The wood also tends to delaminate. It only takes a very small amount of pressure to break the wood. The larger clock model had an issue with alignment. The clock hands tended to hang up on the clock face.
Response from handscraft.com· Apr 25, 2023
We're sorry to hear about your experience. We understand that some of the parts may be fragile, so we offer replacement parts free of charge! Please contact [email protected] and we'd be happy to help! We hope to see you again so we can make it right.
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