Excellent
484 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you have a little kitty, a Great Dane or Mastiff or anything in-between, Hale Pet Door makes a pet door that allows your pet access to the outdoors and back into the sanctuary of your home while saving on your energy bills.Already have a pet door and ready to upgrade? Hale Pet Door can make you a custom size to fit the existing hole in your wall or door.With readily available replacement parts, your Hale Pet Door will last for years, and the 5 Year Warranty provides peace of mind.
Hale Pet Door (halepetdoor.com) has 484 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
484 approved reviews, newest moderated first
Janie
Posted
We have purchased 4 pet doors,2 for us and 2 for our kids. We love them. Great doors and dogs learn very quickly how to use them. Love the security panel and lock. Added an extra lock near the bottom left side for extra security .
Jehanne
Posted
I used Handyman Matters to install through a brick exterior. All worked out great.
Jeff
Posted
Very good product. Well made and easy to install.
ROGER
Posted
I tried calling both numbers listed to reach hale pet doors. Customer service and sales number one rang disconnected, the other was always a busy signal.
Response from Hale Pet Door· Jun 17, 2016
I'm sorry that you couldn't reach us through our toll-free numbers. We're having phone company problems. Please call us at 719-269-7400, so we can help. Sincerely, Hale Pet Door 719-269-7400
CORNELIA
Posted
Can't say much about it yet as we've just installed it. I will say it's well made and the instructions for installation were excellent. The sales person on the phone was very nice and helped me save money on my order. I'm very happy with the company in general. I'll know more about the door itself when I see if my dog destroys it or leaves it alone.
Edward
Posted
Long order cycle time, 7 days from order to ship plus Fedex transit time. No notification order was going to ship late. Poor inventory management, item was out of stock. Unwillingness by customer service to refund shipping charges. Never coming back.
tk68
Posted
Melissa will take the time to answer all of your questions and get you exactly what you need!
Marion
Posted
Just had the door installed- happy with the quality, seems like the weather protection should be good.
