Great
413 reviews
HairmaxHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Hairmax is the pioneer and global leader in transformative hair regrowth. We have dedicated over 20 years to the innovation of clinically proven laser hair growth devices and science backed hair care products. We offer drug free, clinically proven solutions for thinning hair, including at home laser hair growth devices, restorative hair care & supplements, that address the multiple causes of hair loss and help regrow your best hair possible. We understand the emotional impact of hair loss. Our hair is strongly tied to our sense of identity, attractiveness and self-esteem. Our mission is to help hair loss sufferers regrow their hair, regain their self-confidence and enrich their lives.
Hairmax (hairmax.com) has 413 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
413 approved reviews, newest moderated first
Dee
Posted
It's been less than a month that I've been using the products. Honestly, too early to rate.
Response from Hairmax· Mar 26, 2019
Thank you for your review, Dee! Though it is early to determine results from the device, we are happy to hear that you are satisfied with the product thus far. Please let us know if you have any questions throughout your journey!
louis C.
Posted
where is the old Hair max shampoo bottle???matches conditioner??
Response from Hairmax· Mar 22, 2019
Thank you for your inquiry review, Louis. The "old" hair care line has been discontinued thus liquidating any legacy hair care products in stock. We hope you have the opportunity to try our reformulated Density hair care line. Please contact us at [email protected] or by call toll free (866) 527-3726 or + 1 (561) 417-0200 to speak directly with a Lexington Representative who will be happy to help with any further questions.
Diana P.
Posted
The product worked well with my hair, but I am sensitive to scents and the smell was too strong for me.
Response from Hairmax· Mar 21, 2019
Thank you for your comments, Diana. We truly appreciate the time taken to provide the review. Your feedback has been shared with our quality team for consideration for future formulas. Please let us know if there is anything more that we can assist with to make your experience more satisfying.
JR
Posted
The product was defective. I sent it back. I received a confirmation from UPS that they received it but Hairmax never contacted me after they received it and I never received a replacement : (
Response from Hairmax· Mar 20, 2019
Thank you for your review, JR. As per our warranty, you will only receive a phone call if you are out of warranty and additional funds are needed for repairs. As your device was under warranty the repaired device was shipped the day after receiving it on 3/15/19. According to the tracking details, the repaired device is expecting to deliver on 3/23/19. If you would like to have the tracking information, please call our corporate office Monday- Friday from 9 am - 5 pm EST at 561 417 0200 pressing Option 2. We hope this helps clarify any misunderstanding and that you may consider updating your review once the device is delivered. Please let us know if there is anything more that we can assist with to make your experience more satisfying.
THOMAS D.
Posted
Great products and customer service!
Response from Hairmax· Mar 20, 2019
Thank you for sharing your comment, Thomas! We are very proud of our customer service and care about our customers being comfortable with their purchases. Please let us know if you have any questions, we are always ready to assist!
Billie O.
Posted
I have my fingers crossed that the system will work for me. Service is good.
Response from Hairmax· Mar 20, 2019
Thank you for your review, Billie! We are happy to hear that you are satisfied with our products thus far and look forward to assisting you with any future needs. Please let us know if you have any questions regarding the new line or any of our products, we are always happy to assist!
Lynne Z.
Posted
Customer service reps were very helpful and gracious. Warehouse (or people fulfilling orders) not so much as they packed m order incorrectly). Also suggest the company advise when you order the LaserBand to also order the proper set of teeth to fit your head AT THE TIME OF THE INITIAL ORDER.
Response from Hairmax· Mar 20, 2019
Thank you for sharing your comments and suggestion for fit, Lynne! We are very proud of our customer service and care about our customers being comfortable with their purchases as well as ensuring they receive the product ordered. We will work to add the inquiry into the order process for this device, if it can be determined before the customer has the opportunity to try it on first. Please let us know if you have any questions, we are always ready to assist!
jepierson
Posted
I received the newer Hair Max 2 weeks ago. I had an older model which I bought a few years ago. I mainly got the new one to cut down on the time sitting with it on my head. Time turns out to be a few minutes shorter than the older one. But it is not just 90 seconds as stated in one of the ads. The overall fit is larger, as expected, because there are more lasers. That also makes it heavier, and because I have a smaller head, the fit is a little looser. But If It grows a few more strands of hair I'll be good with it.
Response from Hairmax· Mar 20, 2019
Thank you for your review! The LaserBand82 therapy time is as little as 90 seconds but can be recommended for longer, depending on how advance the hair loss may be. We also offer a complementary set of adjustable teeth to help with those with larger or smaller scalps. We have placed the order for the long teeth for you to help bring in the circumference for a better fit. Please let us know if there is anything more we can assist with to make your experience more satisfying.
