Gym SourceReviews of gymsource.com

There are many advantages of home gym, If you have your own home gym, you will pay more attention to your health and available 24 hours a day, 7 days a week and never have to share equipment or wait for a gym to open up.

I love my new elliptical, don't get me wrong. What I don't like is that my salesperson didn't disclose that the floor model I bought was discontinued in 2014 and I can't get any attachments for it anymore. I still would have bought it (most likely). But when you pay over $4000 for a piece of equipment, that fact would have been nice to know before buying.

My buying experience was phenomenal. I will never buy any gym related items from anywhere else just because of that. Sales rep was extremely helpful and patient and answered my questions. Made recommendations and he was very knowledgeable! I ended up buying a cable gym and an Arc trainer, both are excellent quality machines. The only reason for 4 instead of 5 stars is the delivery experience. The guys who delivered and setup up the equipment were obviously tired, they scratched the walls and one of them was rude at times. After they left, I went to our driveway to find out they left behind pieces of wood and 4 large screws that would’ve ruined my tires if I drove over them with my car.

People in the Peabody, Ma store are very friendly, professional and knowledgeable about there products. I am a disabled vet and would recommend them to anyone. The delivery came and was setup and trained me on the use of the treadmill. Thanks for asking Jim Webster

The customer service is amazing when your in the store. Just don't call after 3 pm because you'll get the brush off.

I've bought 3 expensive items at this store. Products are good and sales team is knowledgable. Gym Source has a promotional sale pretty much every month, and always has some additional pseudo-sale going on at all times. Staff always presents the hard sale, never telling you about the upcoming sale. Recently I asked if floor models were for sale, was told no and bought a NEW item. On the day of purchase, I walk in and SOLD signs are on half the floor models. "Oh, we are moving locations and had to sell" they said. Also, other salesman don't waste their time with you because they don't get your commission. These are issues management should work out.

..Once sale was made no follow through

This was a great experience except the brand new gym flooring the guys installed was covered in dirty boot marks from the guys installing it. They were friendly, professional except for their dirty boots. I had to clean it after they left.