Guardian InterlockReviews of guardianinterlock.com

Excellent service

Very helpful answered every question I asked

Great customer service. Melissa was friendly, fast, and courteous.

Asia Dillingham was extremely helpful, kind and compassionate. She explained everything as well as sent me a detailed email reviewing all that we spoke about. Asia is wonderful, extremely competent and kind. I couldn't have asked for a better experience.

I haven't used the system yet but I have talk to a few companies and this one was the nicest and easiest to talk to

Horrible. Lack of communication between the call center and Mechanics caused several setbacks. Also, it looks like there are 7 missed appointments on my record even though I NEVER missed an appointment. The customer service representatives on the phone were great but now I have lost nearly 2 years worth of time with my interlock device because of the lack of professional behavior by Guardian Technicians. The technicians in Phoenix were phenomenal. I NEVER had any issues with my service at Cardinal Car Stereo. They would even check on me and make sure any random issues with my device were corrected in a timely manner. I wish I could say the same for the techs here. For some reason the technicians in the Austin area are completely incompetent and deflect any accountability for their unprofessional behavior. I am truly shocked by my recent experiences. The actions of the Area Manager are deplorable. It's absolutely shocking that these people have a job.

Good service

Tawanda Rozier was great! She answers all my questions and gave me information I had not thought about. She was pleasant and professional. She was very knowledgeable! She should be part of your training team for new phone associates!!!