GrouponfreightReviews of grouponfreight.com

Great experience working with this company. Clear communication with Mike Miller. smooth coordination, and everything went as scheduled. Payment was handled promptly. Would be happy to work together again.

BAD experience with Groupon Freight LLC. The quote for the transportation of a vehicle was $585.00. With a down payment of $100, which was paid. Then a request for an additional $250 for Insurance (upfront) was requested and paid. When the pickup was being scheduled, the new price was $800. And the $800 had to be paid to the driver and the $350 would be refunded. Then we were told the pickup could NOT happen and it had to be rescheduled. The new new pickup price was $900. Paid to the driver and the $350 would be refunded to us. The vehicle was picked up and delivered. The driver had an invoice stating the cost was $950 with $150 going to Groupon Freight LLC. When we contacted Groupon Freight LLC for the $350 refund, we were told it would NOT be refunded. Even though it was stated in a text message that the $350 would be refunded. All of what I have stated above can be confirmed with the text messages from Groupon Freight LLC.

Got my vehicle delivered in 3 days in good condition.

I met Jacob, a rep from Groupon Frieght at a local car show, and man am I glad I did. Groupon Frieght had the best rate, hands down. The staff was friendly, quick to respond, and clear in their communication. My rep, Jacob, was especially helpful even into the evening. If you’re in the need for freight transportation anywhere in the US do not hesitate to reach out to them!

Thanks , Emilia! It was really great job

Great company to work with!

Extremely unprofessional and dishonest service — avoid at all costs This trucking company repeatedly delayed my car pickup using excuses that were clearly untrue. On day one, they claimed the driver was stuck in another state and never showed up. The next day, they blamed “bad weather,” even though there was no bad weather at all, and delayed again. On the third day, they gave yet another excuse. At that point, it was obvious they were being dishonest and had no regard for my situation. They initially attract customers by offering very low prices. However, after you book, they appear to struggle to actually find a trucker willing to take the job at that rate. That is when the delays and excuses start. Because of their repeated no-shows, I lost my airline ticket and incurred additional expenses. When I called to address this, the representative was extremely rude, dismissive, and hid behind the contract—going so far as to say they could come whenever they wished. To make matters worse, they flatly refused to refund my money despite their failure to perform. This was one of the worst customer service experiences I’ve ever had—misleading, unprofessional, and completely irresponsible. Do not work with this company.

Typical bait and switch company. I was convinced that they were giving me a low price to get my business and then they would hike it up. However, their broker got me on the phone and personally assured me that they would stick to the price and schedule that they quoted. So, against my better judgement, I paid my deposit. The day they were supposed pick up no one showed up. I called them and they said they had an issue with the insurance certificate and would pick up the next day. The next day, I followed up with them. They said they had to send me a new contract because... Reasons. The new contract was three times their quote. Now they wasted my time and money on my deposit. Run, don't walk away from this scam of a company.