groomie.clubReviews of groomie.club

Lightning-fast response, and the problem was resolved even faster.

Mine lasted 3 weeks and locked up. Contacted them 3 times by email still have yet to get a response after 3 months.

Very dishonest company. They “automatically” enroll you in a subscription blade service that they purposefully hide in the product. They dont give you a warning email ahead of time to cancel and the only way to supposedly cancel the subscription is to email them. I still cant figure out how to leave a review on their actual website either. Very dishonest and shady company. 100% will never purchase or recommend.

I had a very disappointing experience with Groomie Club. The shaver caused cuts and skin irritation, which was completely unacceptable. On top of that, I discovered that I had been automatically enrolled in a blade subscription without my clear consent. When I contacted customer support to request a refund, they repeatedly responded with generic emails that avoided addressing my request. They also failed to provide clear instructions on how to return the product, making the entire process frustrating and unnecessarily difficult. Based on my experience, I cannot recommend this company. I hope they improve both the quality of their products and the way they handle customer service and refund requests.

Excellent Service!

Love my groomie...ordered shaver but didn't receive accessories...received an email that they are sending me all new accessories after all...5 star all the way...thanks

They handled my cancellation easily and quickly

Quick response & concise details to my inquiry. Love the product but only used dry on beard daily so far. Gonna shave head this week but gotta say goodbye to 2 yrs growth of long hair with pic 1st! 😂