Average
597 reviews
Great Jones Property ManagementHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
597 approved reviews, newest moderated first
customer
Posted
good service, but said arrive 8-10 am .. came at about 11: 00 am.. late by about an hour. typical for these subcontract repair services with this rental agency.
Response from Great Jones Property Management· Jun 20, 2019
Thank you for sharing your feedback. We're disappointed to hear that our service professional arrived late, but we'll be sure to follow up with them.
customer
Posted
Professional and prompt service!
Response from Great Jones Property Management· Jun 20, 2019
Thanks!
customer
Posted
I am very happy with my experience so far
Response from Great Jones Property Management· Jun 20, 2019
Thanks for sharing your feedback!
Larry H.
Posted
You seem to be very honest and straightforward and always helpful!! 😊
Response from Great Jones Property Management· Jun 20, 2019
Thanks for sharing your feedback, Larry! We're glad to hear you're happy with us.
customer
Posted
I had to follow up multiple times to get the issues fixed. I have roaches issue in house and some action needs to be taken to get this fixed
Response from Great Jones Property Management· Jul 8, 2019
Thank you for sharing your feedback. While we're certainly disappointed to hear that we did not attend to this matter quickly enough, we are indeed glad to hear from our team that this was indeed resolved. Your feedback comes at a time where we are actively adding enhanced management visibility and reporting metrics that will ultimately help make sure less issues like yours fall through the cracks. We're hopeful that we can make good on this promise throughout the remainder of your lease.
customer
Posted
Excelente servicio muy satisfecho
Response from Great Jones Property Management· Jun 6, 2019
Gracias!
Kelly
Posted
They answer all my questions
Response from Great Jones Property Management· Jun 6, 2019
Just like we aim to! Thanks for sharing your feedback, Kelly.
customer
Posted
A pesar de sólo estar con la compañía sólo un mes por ser nueva en la administración de la propiedades dnd resido en el momento de buscar orientación y ayuda Zaimara me pudo ayudar de una manera profesional. Los felicito y ÉXITO.
Response from Great Jones Property Management· Jun 6, 2019
Gracias! Se lo diremos a Zaimara.
