Great Jones Property ManagementReviews of greatjones.co

Great Jones is a great rental company. Anytime we have maintenance issues, the response is quick. They come out and get the issue rectified effectively and efficiently. We love our new home and will be staying for a while. Thank you GJ! ☺

The quality of the home that the Great Jones has put us in is amazing. We have had no issues. Amazing service once you are in the home. Anytime I have had question, they have replied within a workday.

Great job fast and efficient!!! Thanks!!!

Long review but worth the read… One star is far above what this company should be rated. They say they are a “property management company that works to make each property profitable and worry-free” this could not be farther from the truth. From day one we had problems. They have NO communication with their tenants and you will spend more time on hold , hung up on , or being past around to any and every phone extension and still not have answers or a solution to the problem your having. Sewage running out into the yard and backing up into the house , roof leaks, day to weeks without hot water , mold , bugs , no HVAC in the entire upstairs , rude maintenance employees (oh heads up if they do find additional problems when they finally show up to assist with a maintenance need THEY CANNOT TELL YOU ABOUT THE PROBLEM to include mold and other health hazards) the HVAC was simply a hole in the floor with nothing connected to it. The HVAC pipes that were connected only attached to part of the house and were also left un-insulated which lead to mold and moisture destroying the home and everything in it, including our health. If you complain you will be ignored. And when you finally have the opportunity to move out and be done with this money hungry company they will charge you astronomical amounts for thing beyond your control. We were charged for STICKS BEING IN THE YARD , dust after move out (from their poor excuse for HVAC) plus you’ll be leaving with the added bonus of enough medical debt to weight you down for the rest of your life. If you intend to, or are currently dealing with GJ do yourself a favor and GET AN ATTORNEY you’ll be needing one. Document EVERYTHING, they will deny it all, have your proof! This whole company needs to be shut down. Also public index will provide you with all the information you need when deciding if this is the best company for you to give your money , and families well-being to. It’s public knowledge do yourself a favor and do your research I wish we had!

Words cannot describe how much of a scumbag rental agency Great Jones is. I don’t even know where to start. I could write a book on all my bad experiences with them. Let’s go ahead and start with the mold problem. Numerous occasions over the course of over a year I’ve sent 8-10 emails I’ve called at least five times and they refuse to do anything to fix the problem. I’ve had hundreds of dollars worth of items destroyed due to mold and I brought this to the attention to the property management and they do not care about anything other than getting their check every month. Most recently I had a tree that was rotted and need to be taken out and cut down because it was going to fall on the power lines. I’ve let them know about two months in advance this was a problem and a fire hazard and they still did not do anything about it. After 3 weeks the tree finally fell with the powerlines going down with it causing two fires in my yard and my power out for ten hours. It got to the point where to get anything done I had a hold my rent. And good luck giving them a phone call because I’ve never once over two years had them answer the phone. Last but not lease my driveway caused $2000 worth of damage to my car because they would not fix it even though I just needed a wheel barrow of dirt and they pretty much said I just had to deal with it. Now I’m having to take them to small claims court. This all could have been avoided if they just did there f*cling job. Renters beware and stay away from ANY Great Jones property’s especially columbia.

No way to contact property manager. Put in maintenance requests, just to have them cancelled. Waited a year for someone to look at the stove that was unsafe/unusable. When something major required repair, get an email about non-renewal of lease, had to literally ask them to adjust final rent payment to a pro-rated rent, cause they would have just taken the whole month despite being told i needed to evacuate premesis by the 27th. Ive always paid my rent on time if not early, and in return, I had to fight to get any kind of response for maintenance... wow. Worst "company" ever.

Pretty flawless. Only frustrating part was the initial emails went to my spam which was not a Great Jone problem. But what I did find frustrating was not to be able to speak with someone directly it was all handled via email and text. Pasquale was very helpful

Quick response