Great ClipsReviews of greatclips.com

Very Satisfied I have used Great Clips for many years I started using them when they were on 48th street and Baseline then I started going to 24th street and Baseline close to my work. Now I am retired and I go to Mill Avenue and Southern close to my home. I can honestly say I have never had a hair cut to complain about, there prices have always been very reasonable I am glad they have kept their prices down

I am in tears from the bad haircut I just received. I look like Captain Kangaroo. I have gone to this Great Clips location in the Reading Mall, Reading, PA 19606 four previous times and each haircut was perfect. The stylist, Holly, listened carefully to what I wanted and was extremely skilled. She tamed my cowlicks, blended the layers, and left me with an ideal haircut each time. I could just give my short hair a shake and it landed in a lovely style. I couldn’t have been more pleased with Holly at Great Clips. Unfortunately, things change and this location now doesn’t permit customers to request stylists. I can understand the rationale, but the least they could have done was permit a request for a $5-$20 fee. I asked for Holly and was told I couldn’t request her. A nice person did my hair, but her cutting style did not match my needs at all. I came out looking like Captain Kangaroo. I have a line of demarcation above my right ear. The hair sticks out at my ears because it wasn’t blended the way my hair falls. Instead of a feminine short haircut, like I received on my previous visits, I got a masculine cut with Captain Kangaroo sides. I won’t be returning to this Great Clips as long as they keep the new rule of no request. The friendly stylist who did my hair today tried her best, but this 62 year old head of hair has too many nuisances for the average stylist.

I went to get a haircut because the last time that i came they did pretty good but then after I left and looked at my hair is it was THE WORST HAIRCUT EVER the lines where not straight Did the EMPLOYEE EVEN TRY I asked for a buzz cut fade but they didn’t even give me a flipping fade worst haircut salon dont go to it they will mess up your hair never coming to it again

My hair was badly damaged and out of control. Kevin was able to cut off the damage and give me a clean, fresh new look... Amazing haircut that I am so very happy with!!! Kevin is friendly, professional and great at cutting /styling hair! He is also funny and real...

I drove 25 miles to go to our great clips. I waited. And when my turn . I asked for my standard razor cut.. The three stylists said no we can't do that, we don't have a razor...how can a salon full service Not have a razor for cutting hair?!!!! I have had razor cuts at other great clips in past. This is just ridiculous.

Debra was amazing, understanding, kind and knew exactly what I wanted. Really good, I would go back. If I were you I would request Debra. She can also start a conversation really well. Also HAPPY BIRTHDAY TO DEBRA!!!!!

I have a Complaint about your Service in the Westport Great Clips Location, Kansas City, Mo.. I tried to sign in for a Haircut at 9:00 AM Saturday 10/09/2021 and could not sign in because the Signin Portal was closed. I waited until 9:05 AM and still could not because the Portal was still Closed. I tried again at 9:07 AM and the Portal was still closed. I just decided to make the 10 minute drive to that location. One person was inside when I arrived at about 9:17 AM. The Stylist asked if I had signed in and I explained why I had not and she recorded my Name and Phone number into the computer. Two more customers came in who had signed in after I was already there and waiting and they had signed in by now 9:20 AM. But both these customers went ahead of me. I was Livid. This is a wrong Policy to have when I tried to sign in Online and could not because the Portal was not open on time. I was being made to wait because I did not ( Could Not Signin ) with the Online Portal. I was extremely upset by this poor Business Practice of Penalizing a Customer for NOT SIGNING IN!!!! I was signed in by the Stylist but was ignored and Two previous Customers went ahead of me. How can you stay in Business with this kind of practice? I will NEVER go back to Great Clips again and went to Fantastic Sam's and got a Haircut right away as just a walk in Customer.

The Mashpee Great Clips Salon Staff is Amazing both with cleanliness and my two year old son. They are friendly and punctual with their online wait times. Thanks again Mashpee, MA Great Clips!!!!