Great
417 reviews
Grand Home FurnishingsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.Our convenient delivery and financing options make getting that new furniture or mattress easy!
Grand Home Furnishings (grandhomefurnishings.com) has 417 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
417 approved reviews, newest moderated first
CAROL M.
Posted
I knew what I wanted when I walked in the store. i was pleased to get the bed and chair that I wanted, The delivery guys set everything where I wanted and made sure everything was in the right place. I am new to Staunton and was told Grand Furnishings was the best place to go.
Response from Grand Home Furnishings· Nov 6, 2018
Carol Thank you for the review we appreciate it.
HELEN B W.
Posted
Much better prices and help from staff. Great Lazy Boy site. Great patience.
Response from Grand Home Furnishings· Nov 6, 2018
Helen, Thank you for the review we appreciate it.
ANNE A.
Posted
Rhonda was awesome and helpful. The delivery men were professional and fast! I will buy again.
Response from Grand Home Furnishings· Nov 6, 2018
Rhonda Thank you so much we will pass along your kind words.
DONNIE S.
Posted
Wonderful customer service
Response from Grand Home Furnishings· Nov 6, 2018
Donnie Thank you for the Review we appreciate it.
KAREN M.
Posted
My husband and I went to purchase a new mattress! We were quite fortunate to have gotten Samantha Stanley as our sales associate! She greeted us with a warm smile and of course the traditional “Coke’s “ ! She was impressively knowledgeable of all the features! I will definitely go back to Grands hoping “Sam” will be there ❤️
Response from Grand Home Furnishings· Nov 6, 2018
Karen, Thank you for the 5 Star Review we appreciate your business.
Anonymous
Posted
Experience with the finance office was wonderful. However, experience with sales not so much. We had to take pictures of the item we wanted instead of the sales associate going with us and the bring the pictures back for them to setup the order and they wrote down the wrong price.
SANDRA S.
Posted
Jennifer & Lindsay were super. When I need more furniture, I will go back to Grand Home Furnishings in Bristol, VA. Thank you ladies!!
Response from Grand Home Furnishings· Nov 6, 2018
Thank you so much for the 5 Star Review we appreciate it.
Belinda
Posted
My furniture had to be ordered so I have not been able to enjoy it yet. My experience with my sales person Bart Long was wonderful. He did not push or rush us to buy anything. He was very helpful and took his time with us. I was just looking for furniture and with the wonderful customer service and very nice Lazy Boy couches I decided to buy that day. I will be returning to Grand's for any other purchases. Thanks, Belinda Phillips
Response from Grand Home Furnishings· Nov 6, 2018
Belinda, Thank you for the 5 STAR review we appreciate your business.
