CLARENCE
Posted
Friendly and very informative sales associates.
Sales people are very friendly, informative and eager to help.

Great
417 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.Our convenient delivery and financing options make getting that new furniture or mattress easy!
Grand Home Furnishings (grandhomefurnishings.com) has 417 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
417 approved reviews, newest moderated first
CLARENCE
Posted
Sales people are very friendly, informative and eager to help.
JEREMY
Posted
Great sales experience. Awesome customer service after the sale. Will go back to Grand for future furniture needs.
CLAUDE
Posted
Love the zero gravity and husband no longer has back pain
SUE
Posted
I always find what I am looking for with Grand.
TINA
Posted
Raymond was excellent at customer service. He was very knowledgeable about all furniture and sold us two mattress when we were not planning on getting them at Grand. He allowed us time to shop without hovering thus we wanted to buy. Raymond was the key to all our purchases by not pressuring us but was readily available when needed. The delivery was as scheduled and even my new bed was delivered at the same time as the living room set and mattresses. Grand worked hard at making that happen and I am so pleased. The quality of the furniture is great. Thanks so much for the pleasant experience.
RUSSELL
Posted
Helpful and friendly
Joanne V.
Posted
I received excellent service from the moment I entered Grand Furniture Store until I picked up the purchase the following week. Joanne Braswell, was extremely helpful in assisting me in my selections and even followed up at a later date to make sure everything went well.
GLORIA
Posted
I was charged twice for couch treatment - once charged on bill, then a C.O.D. to pay for it-then told a credit had been issued when it had not- it has taken much too long to correct billing