Average
542 reviews
ShippoHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Shippo is a multi-carrier shipping provider that easily integrates into your workflow so you can manage and fulfill orders in one place — giving online sellers and logistics leaders more ways to maximize margins and efficiency across the entire fulfillment journey.
Shippo (goshippo.com) has 542 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
542 approved reviews, newest moderated first
Laurie
Posted
Shippo is the best. I am a residential user in a rural area. I ship using the US postal service and UPS. The ease of the Shippo website, the accuracy of costs, the simple printing of labels at home, has really made my life easy. The capabilities of Shippo seem much more expansive that the small sliver I use, but I would encourage everyone to give Shippo a try.
Gravestone
Posted
Easy to use, convenient and great pricing!
Paul F.
Posted
It’s been a pleasure using your services. Very easy to navigate and quick labeling and decent pricing.
Steve B.
Posted
The additional charges are a rip-off. It is just a way to make the fee charged by Shippo appear to be less than those charged by other services. All could be resolved when I purchased the shipping instead of adding the charges after taking the package to UPS. I don't know that I will be using Shippo in the future.
Response from Shippo· Jan 25, 2025
Hi Steve, Thanks for leaving us a review. Upon reviewing your account, we see that you received a few surcharges from UPS. Surcharges are charged for multiple reasons, like when there’s a discrepancy between the shipment data provided and the actual characteristics of the package (e.g. weight or dimensions), if there’s an issue with the address provided for the shipment, and more. Please note that these surcharge fees are passed directly from UPS and are out of Shippo's control. We understand that these charges can be unexpected and frustrating, and unfortunately, they are out of our control. If you have any further questions or need any assistance, please don’t hesitate to reach out. We’re here to help and support you however we can. Best, Shippo Support
Jeanne
Posted
This site is easy to use and lets you choose how you want to ship your package and corresponding price.
G M.
Posted
Love these guys. Easy to use. Great to compare rates. True cost savings. They make it easy! Highly recommended.
Vanessa W.
Posted
Terrible customer service. I am a business owner who ships hundreds of orders utilizing shippo. A day after shipping an order valued at $975.00 my customer notified me the box was not dropped off. After contacting UPS I found out the tracking number was for an order shipped over a month ago. Thankfully the customer notified me of the error and allowed me to send a new label to ship to the correct customer. A shippo rep denied my refund for postage even though I submitted pictures of the correct label in my account, the scanned receipt from UPS, label affixed to the box, proof of delivery and video evidence of me dropping off the box. The package was valued at $975.00 this would have been a great loss to my small business. I will no longer do business with shippol
Response from Shippo· Jan 25, 2025
Hi Vanessa, Thanks for leaving us a review. We're sorry to hear about the issues you've encountered. Our support team is currently assisting you, and we are dedicated to resolving this matter as quickly as possible. We appreciate your patience and understanding. Thank you, Shippo Support
Monisha T.
Posted
I get all my shipping info in one spot without going to multiple sites I can use my account or the shipping account and ringing is seamless
