Great
243 reviews
gorjanaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Jewelry You'll Love. Family owned and operated, gorjana offers jewelry ranging from dainty solid gold essentials to fun, seasonal fashion pieces. There’s something for everyone and every style. Whether you're after a signature everyday piece or the perfect gift, our jewelry fits seamlessly into any collection. Visit one of our 130+ gorjana stores and let our talented team of stylists guide you through a personalized experience as they help you create your own layered look.
gorjana (gorjana.com) has 243 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 12 reviews with 3 stars · Clear filters
LL
Posted
Face-to-face customer service was quite nice. However, getting my order online in advance was rough using the website. I was ordering seven bracelets. I finally had to break it into two transactions.
Claire E.
Posted
Not gonna lie, the checkout page kept erroring out on me, honestly, which wasted a good 20 minutes of my time. Fingers crossed they improve.
fg
Posted
they lost the first necklace. and they didn't engrave it the way I wanted and agreed upon.
Response from gorjana· Aug 13, 2026
We’d love the chance to make this right. Please reach out to our [email protected].
Debra
Posted
I love my crew earrings..however the silver earrings turned bad in color in a very short time. Naturally very disappointed. Customer service sent another but if it happens again I’d be very unhappy. I’ve also purchased gifts so I am concerned they won’t last. No water or oils so we’ll see. If they use a better material then I’d be more of a fan.
Response from gorjana· Aug 13, 2026
We’re sorry to hear about the issue with your earrings. We’re glad our team was able to send a replacement, and we appreciate you sharing your feedback with us. 💛
Charles C.
Posted
My most recent order# GOR196935025 arrived But Not I wanted. The earrings are Too, Too small wouldn’t fit my earlobe. During purchase I received a “discount” but it appears for my pending purchase the change of a “discount” doesn’t seem possible.
Response from gorjana· Jul 11, 2026
We're sorry to hear about your experience. Please reach out to us at [email protected]. We'd appreciate the opportunity to learn more about what happened and see if there's anything we can do to help.
Charlene
Posted
I knew it was small, but this was extremely small. It was somewhat overpriced.
Response from gorjana· Aug 13, 2026
We’re sorry the piece wasn’t what you expected. We appreciate you sharing your feedback with us. 💛
Miriam
Posted
My items lost color very fast, you guys are not cheap, so I was very disappointted.
Response from gorjana· Aug 13, 2026
Please reach out to [email protected] so we can help. 💛
denise W.
Posted
I love the bracelets but the clasps just wear out. I have replaced 2 that I lost and had a couple replaced because they didn't stay on. Lost another bracelet today!! I am done - cannot keep buying new ones every 4 to 6 months! Love them but clasps are awful!!
