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GoodRx Reviews | Read Customer Reviews of goodrx.com

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GoodRx

GoodRxReviews of goodrx.com

Pharmacy & Medicine
Santa Monica, California

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4.2

Great

4,044 reviews

GoodRx4.2Great

Reviews4,044 About Contact

Rating breakdown

5 star73%
4 star5%
3 star3%
2 star3%
1 star16%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About GoodRx

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GoodRx (goodrx.com) has 4,044 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.

Also known as: goodrx.com
Website: goodrx.com
Category: Pharmacy & Medicine
Location: Santa Monica, California
Listed on Rated Honest: 2026

Contact & location

(888) 799-2553
goodrx.com
[email protected]
Santa Monica, CA 90404

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The company replied to 77% of reviews.
Most recent review: October 2026.

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GoodRx reviews

4,044 approved reviews, newest moderated first

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Michele
Posted Aug 21, 2026
Very timely responses
Very timely responses
Response from GoodRx· Sep 10, 2026
Thanks for your review, Michele!
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Norma
Posted Aug 21, 2026
Recommend
It was quick and easy.
Response from GoodRx· Sep 12, 2026
We are always happy when we can help, Norma!
Report
Shaun
Posted Aug 21, 2026
The prescribers are very constrained in…
The prescribers are very constrained in what they can do. Limits on medications for side effects shouldn’t exist. I’m not very happy with GoodRX for my GLP-1.
Response from GoodRx· Aug 27, 2026
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. Please send us a message through your GoodRx Care Direct account, and we'll be more than happy to help.
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Linda R.
Posted Aug 21, 2026
You were responsive to my needs and…
You were responsive to my needs and stayed in touch regulalry. Unfortuntaely, you didn't lower proces when everyone else did.
Response from GoodRx· Sep 10, 2026
Thank you for your honest feedback! We are always looking to improve our services and will share this information internally.
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Hellboy!
Posted Aug 21, 2026
Professional
Professional, friendly, helpful and thorough...thank you!!!
Response from GoodRx· Sep 10, 2026
Thanks for letting us assist you!
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Tonya E.
Posted Aug 21, 2026
The response time from the team is…
The response time from the team is great. They answer all my questions as well.
Response from GoodRx· Sep 10, 2026
We are very glad to hear that, Tonya; we're happy to help!
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Sharon
Posted Aug 21, 2026
Prompt reply from staff
Prompt reply from staff
Response from GoodRx· Sep 10, 2026
Glad we could be there when you needed us!
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James
Posted Aug 21, 2026
Helping defray cost and approval in a…
Helping defray cost and approval in a timely manner.
Response from GoodRx· Sep 10, 2026
Happy we could be of service, James!
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