Tra
Posted
Promptness
Promptness
Response from GoodRx· Sep 19, 2026
Thanks for your review, Tra!

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4,044 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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GoodRx (goodrx.com) has 4,044 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
Tra
Posted
Promptness
Response from GoodRx· Sep 19, 2026
Thanks for your review, Tra!
John
Posted
My meds "SMZ/TMP was listed on my Goodrx app as costing $9 at my foodlion Pharmacy and listed Wallmart as $0.00. So I asked the pharmist to send to Walmart. Got there and they charged me $13. I showed the app price and she said They put in the code and NOTHING! . I had to buy at their price and vowed to tell ya'll. I pay for Companion but ya'll left me all by myself.
Response from GoodRx· Sep 2, 2026
Hello John! GoodRx coupons and the GoodRx app are free to use, however it sounds like you may have accidentally signed up for GoodRx Companion. GoodRx Companion is our paid membership which offers premium services. For assistance, please give us a call at 844-595-5222; our team would be happy to help!
Joanie
Posted
Responded quickly to messages and sent my RX to another pharmacy when I needed it. Short survey to see if you qualify and there when you need more info. Great experience.
Response from GoodRx· Sep 19, 2026
We are thrilled to hear you have been enjoying your experience, Joanie!
Loretta S.
Posted
Quick response time. Prompt reminders when medication is up for renewal. Lots of information about medication.
Response from GoodRx· Sep 19, 2026
We appreciate the feedback; glad your experience has been positive and helpful!
Kimberly
Posted
Great communication!
Response from GoodRx· Sep 19, 2026
We're always happy to provide assistance, Kimberly!
Christine H.
Posted
If you are looking from glp-1 meds they will take your information and your $39 bucks and then refer you back to your primary care. It’s a scam to just collect the money and never prescribe. Look elsewhere!
Response from GoodRx· Sep 2, 2026
We're really sorry to hear that your GoodRx experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. For assistance, please send us a message through our message center, and we'll be more than happy to help!
James R.
Posted
It was easy. And my prescriptions cost a lot less.
Response from GoodRx· Sep 19, 2026
Hi James, glad we could help you save!
LisaR
Posted
Had 6 different people take my 'appointment.' I told them I refused the prescription they wanted to give me (different strengths depending upon which of the 6). The last one dropped it down to the lowest strength. I'm sure they are just doing it to make more money for the pharmacy. The lower the strength, the more the progress will reverse, the longer I will need to be on the drug. I told them I was cancelling with them and would find another provider. They pushed the prescription through anyway.
Response from GoodRx· Sep 2, 2026
We're really sorry to hear that your GoodRx experience was not the best. Our services are limited to certain prescriptions we are able to fill. For assistance, or to answer any additional questions, please give us a call at 855-526-3318. Our team would be happy to assist you!