GOOD GOODReviews of goodgoodbrand.com

GOOD GOOD reviews

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Anthony
Posted Aug 4, 2026
Items are good but false discount codes and poor customer services
Items appear good. BUT the advertised discount codes (including new customer and 20% off today - on their own website) do not work. Contacted customer services…. Ignored. Not sure how helpful they would be if you needed to return anything.
Response from GOOD GOOD· Aug 25, 2026
Anthony — you're right, and thank you for being specific. Our discount codes are issued individually by email and are single-use, so a code seen on-site can't be typed in at checkout — that's a broken experience on our end, and we're fixing how the offer is presented. We're also correcting a mismatch between the discount we advertise and the one we actually issue. On support: being ignored is not our standard. Please email [email protected] with "Trustpilot" in the subject — it comes to me directly and I'll sort the discount and answer your returns question properly. — Gardar, Founder
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Adam C.
Posted Jun 19, 2023
Sells products that expire soon.
Beware buying from Good Good online. They will sell things expiring within a few months without letting you know. I bought a bulk purchase from them and noticed it was expiring within a few months. Since I bought a lot of their product, I wrote them to see if there was something that could be done. Here is their response copied from their email "We do not look at the product as having a short expiry date if there are more than 60 days left of the product. Therefore your items are up to our standards and I am unable to issue a discount and we do not accept any returns due to food safety." Keep in mind this policy and their, in my opinion, unsupportive customer support. Edit : After my review, they offered a $40 refund. I appreciate the partial refund and at the same time there's no change in their policy and a bad review was required for them to respond in a considerate way.
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