Clare
Posted
Got a refund - next day!
I felt compelled to post this - as it may give some of you hope. I ordered one of those life like dogs for my nephew 3 days ago via PayPal. I was then told by a family member that it was a scam so came on TP to research - my worst fears were confirmed. After reading all the posts I decided to email them (a collection of letters and numbers as an address) but had pretty much accepted it was a lost cause. Yesterday they emailed back - asked me why I was cancelling the order and I was honest (bad reviews/poor quality/not as described). They replied to say they were sorry to hear that and would refund the money. Well - unbelievably - I received a PayPal refund this morning. They may be scammers in terms of quality and false advertising, but on this occasion they dealt with my refund more efficiently than most online retailers do!



