Bad
96 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Good2Go Mobile offers nationwide wireless phone plans with no contracts. Buy the data that you need. Low-cost prepaid phone plans for iPhone and Android devices.
Good2Go Mobile (good2gomobile.com) has 96 customer reviews on Rated Honest, with an average rating of 1.5 out of 5.
96 approved reviews, newest moderated first
Michael K.
Posted
Still down down down, major service interruption for over six days now is completely unacceptable. No service, in/ongoing calls won't complete. Contact FCC and complete their complaint form for users now!
John K.
Posted
Service down for 3+ days. No communication. No way to contact customer service. And worst of all, they are holding our phone numbers hostage, not allowing port-out. Already filed an FCC complaint, going to be calling a lawyer on Monday.
Dej W.
Posted
If I could give zero stars, YES, I would. STAY AWAY!!!! I've been without a phone for 5 days due to a network migration. As to which, the automated system tells you a sim card will be issued. No one ever answers the phone and Now customer service rings and hangs up! I transfered one of my lines and good to go mobile refused to release the phone number! I just received an email stating, I have to order the Sim card. Yet, I cannot because the site is telling me they have sent a Sim card and to activate it. Which they did 2 years ago! That I didn't need to activate at the time. So I don't have a new Sim and I can't order one. No one is answering and it's likely that once I change networks I will lose the phone number I've had over 10 years. 😒 RUN!
Jeff R.
Posted
Been with Good2Go for a couple years. Customers were promised an upgrade to service with a required new sim card. Service has been out for over two days at the time of this review, and their website has disabled some settings to turn off payments. They've also not provided any communication to their customers, either by email or website, concerning the outage. I would avoid them even if their service does start working because of their shady practices during this outage.
Paco
Posted
I have been without service for 2 days now. I was prompted to ad $10 worth of data for 1GB because my tank was empty. I didn't realize that Good2Go was experiencing a service interruption until after the fact. Although I have requested a reversal of charge, it is unlikely that it will take place. Like Judge Marilyn Milian says on The People's Court: Lo barato te cuesta caro, which means, what's cheap ends up being costly!
Aakash S.
Posted
The most nasty service you can get in this world. I swear don't opt for this service provider.
Cheyanne S.
Posted
We got a letter telling us that they were doing some major overhaul on the backend and we needed to get new Sim cards. Despite filling the form out on time, the Sim cards arrived 3 days after they said we may experience coverage issues. The QR code with the new Sim card said that they used a free trial to make that qr code that expired. Then we went to their main website manually, went to the activation page, and the new Sim card doesn't have the same kind of activation code as before and they didn't update their website to allow for the new authentification. So then we tried to contact service and my god... nobody works there I am convinced. There is no submit button on the Contact Us page. Nobody answers the phone when you try to call, it's just an endless looping hold music that is so annoying that it's actively maddening. It's actually so bizarre I can't believe this company is real. Switching ASAP.
Peter
Posted
NON RESPONSIVE CUSTOMER SERVICE, THEY TOOK AWAY THE INTERNATIONAL CALLS, NO NOTICE. DID NOT RESPOND TO MY EMAILS.
