Great
795 reviews
GoldStar Trust CompanyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
Reyna Q.
Posted
The representatives were patient and tried to explain how easy the transfer would be. It was easy.
Response from GoldStar Trust Company· Nov 2, 2022
Thank you for the review! We appreciate you.
Larry R.
Posted
Even though my transfer from another firm took much longer than expected, (the fault of the other company), every time I spoke to Gold Star on the phone they were always helpful and understanding. Glad my precious metals are now stored in Texas.
Response from GoldStar Trust Company· Nov 2, 2022
Thank you for the 5 stars! We appreciate you.
Anita W.
Posted
The service was so easy. GoldStar handled my IRA transfer so quickly. Once I signed the forms it was done in just a few days.
Response from GoldStar Trust Company· Nov 2, 2022
Thank you for the 5 stars! We appreciate your review.
Margaret
Posted
The reps kept me informed during the whole process
Response from GoldStar Trust Company· Nov 2, 2022
Thank you! Please let us know if you need anything additional.
Joy R.
Posted
Great customer service. Help was there when I had questions. Would definitely recommend GoldStar to friends. Only issue was the extended time I had to wait to get a representative on the phone.
Response from GoldStar Trust Company· Nov 2, 2022
Thank you for the 5 stars! We appreciate you.
customer
Posted
Very easy transition and professional.
Response from GoldStar Trust Company· Nov 2, 2022
Thank you! We appreciate you taking the time to complete the review.
Melissa B.
Posted
Customer service is professional, kind and always answers my many questions without attitude.
Response from GoldStar Trust Company· Nov 2, 2022
Thank you for the 5 stars! Look forward to servicing your account.
Amy D.
Posted
Fast response and help over the phone. Ease of following documentation.
Response from GoldStar Trust Company· Nov 2, 2022
Thank you for the 5 stars! We appreciate you.
