Great
795 reviews
GoldStar Trust CompanyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
customer
Posted
Since i invested i have done nothing but lose thousands of my retirement money.
Response from GoldStar Trust Company· Mar 20, 2025
Thank you for taking the time to leave a review. A member of the management team will be reaching out to you.
Linda L.
Posted
My husband and I have used Goldstar Trust to manage our IRA account for several years. We have found them very competent and always willing to explain things when we have a question. They have a great digital system where you can fill out forms online. This makes transactions very easy and quick.
Response from GoldStar Trust Company· Mar 17, 2025
Wow! Thank you for your wonderful review. We are so happy to be of service to you and look forwarded to many more years of continued partnership with you and your husband.
SUSAN A.
Posted
I am still waiting for information back from Tony and Andrew.
Response from GoldStar Trust Company· Feb 19, 2025
Thank you for taking the time to leave a review. I will notify Andrew that you need to hear from him.
John S.
Posted
I was contacted multiple times during my transfer of funds ensuring all was well. I made a few calls to customer care and was helped promptly.
Response from GoldStar Trust Company· Feb 18, 2025
We are so pleased to hear of your positive experience. Thank you for taking time to leave your review.
Keith N.
Posted
Excellent help on the phone. My transfer of funds from my regular IRA with another company to my GoldStar precious metals IRA was competed in 2 days, which was outstanding. The phone wait to talk to someone was long; but the system does give you option to hold your position in the que and get a call back.
Response from GoldStar Trust Company· Feb 13, 2025
Thank you for the review. It is always beneficial to see that our system has worked well for our clients.
Ron L.
Posted
Great service
Response from GoldStar Trust Company· Feb 12, 2025
We strive to give our customers a positive experience. We are pleased to hear we are accomplishing our goals. Thank you for leaving a review.
Customer
Posted
It was very easy to sign up.
Response from GoldStar Trust Company· Feb 12, 2025
Thank you for taking time to leave a review. We look forwarded to helping you further in the furure.
Robert
Posted
I'm new with Gold Star Trust not enough experience yet.
Response from GoldStar Trust Company· Feb 7, 2025
Thank you for the review. We hope to exceed your expectations.
