Poor
681 reviews
Gold and CherryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Gold & Cherry, Delaware USA based company since 2014. Innovation awards winner for designing and creating one of a kind smart solutions for Apple products including Smart cases for the iPads, iPhones and the Apple watches as well as premium keyboards, hubs, desk station and other accessories.Why US? GoldandCherry.com Provides professional hardware and professional customer service to provide 100% satisfaction guarantee for our clients along with3-8 days Super fast Free shipping from 🇺🇸 USA for Domestic & Worldwide orders.Want to consult with our iPad specialist?Email [email protected] +1 (302)278-0255
Gold and Cherry (goldandcherry.com) has 681 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
681 approved reviews, newest moderated first
sixtiesgal17
Posted
Keyboard quit working in just three months. So far no response from the company.
Response from Gold and Cherry· Sep 28, 2022
We are sorry if you feel disappointed with our services or products and we encourage you to reach out via email to [email protected] so we can offer a proper resolution.
Thomas T.
Posted
This product satisfied my search to replace my netbook. I loved the small size, portability and battery life of this Long lost product. Combining my iPad and a keyboard with a fully functional trackpad is the ultimate better replacement for such. After receiving the update about the iPad accessibility option the trackpad came to life. Combining my sixth generation Apple device with this Super keyboard is a device with most everything I need. Great product.
Response from Gold and Cherry· Jan 7, 2021
thanks for your positive feedback. we appreciate it. ❤️ 🍒
Ross G.
Posted
I bought a case for m iPad Pro and the mouse. All in $227 The case arrived with the mouse, it’s never turned on, after charging it does nothing. Good & Cherry offered a free of charge complete replacement for both the iPad case and the mouse. And I can keep the existing case, and mouse. The bad press I saw online was not reflective of my experience and the case and mouse work perfectly. It’s far cheaper than buying a MacBook and the quality of finish is exceptional. I will definitely be buying again from Gold & Cherry.
Response from Gold and Cherry· Jan 5, 2020
Hello we are not sure if you emailed us to [email protected] . but turning on the mouse is easy please look in to this guide. https://goldandcherry.com/pages/ipad-smart-mouse if you make it work please update your comment. this creates negative impression for all our items. and you say only the mouse will not pari and you can fix it easily.
Francine W.
Posted
I don't think its a good deal. I just got mine in August 2019 and used it occasionally. And as the same as other reviewers, the keyboard becomes glitchy. I thought I was doing something wrong but as I see on here, its not me. Also $30+ to ship back to China and then pay back my shipping fees? On something I paid $75 for? or spend more money at a discount to get another one, why? so it can break down on me again? This will be going in the garbage.
Victor L.
Posted
I have ordered the case hub and mouse got free DHL 5 days shipping. Came on time. Looks great high quality stuff. I recommend it to all. Many have been asking me where to buy it thanks gold and cherry for a great buy.
Response from Gold and Cherry· Jan 7, 2021
thanks for your positive feedback. we appreciate it. ❤️ 🍒
Donald D.
Posted
Purchased a smart key board for my iPad Pro.that is unusable because it keeps typing \\\\ with no provocation. I have reached out to support but no response so far. Caveat emptor. Don
Response from Gold and Cherry· Nov 19, 2019
Hello Dear Don ! we are sorry to hear that, as you may read on our site we test out all items before shipment but since delivery might damage the goods we give 30 days of free replace. we can see your order number is #24730 and its still under 30 days money back guarantee program. we would love to offer you a free replacement. please make sure you email the right place. [email protected]
Margaret
Posted
Just love my new Gold & Cherry keyboard, Charge lasts a long time, keys feel nice to type with and the cover protects the ipad when closed. Just needs a manual so you can use it to it’s full capacity.
Response from Gold and Cherry· Oct 5, 2019
Hi Margaret, Thank your for your feedback, we do our best in order to provide only the best products to our clients. You can find the user manual online : https://goldandcherry.com/pages/manual
Peter U.
Posted
My iPad case does not work with the key board on the case. Soime letters need to be clicked several times , before they register. The pad keyboard is defective, need to use the screen keyboard on my i Pad, so the Gold and Cherry case is useless. Several times I have complained and they wanted me to send them a video of the problem. No apology , no offer to remedy. Stay away from them.
Response from Gold and Cherry· Oct 30, 2019
Hi Peter. we have looked into your order, in the last email sent to you (back in May 13) you where asked to send a video of your issue, but you never did, and this was the last email we have received from you. Nevertheless you can use your 1 year warranty in order to replace it, please email us to [email protected]
