Camilla
Posted
Oscar was very professional and…
Oscar was very professional and answered all my questions. Explained in clear detail regarding my account. Thank you very much.

Excellent
772 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
772 approved reviews, newest moderated first
Camilla
Posted
Oscar was very professional and answered all my questions. Explained in clear detail regarding my account. Thank you very much.
Genevieve
Posted
Leo was able to clarify my concerns promptly.
Emma A.
Posted
Juliette was very kind and very helpful to call and talk me through everything!!
Maria R.
Posted
Felicidades excellence atencion Al Cliente le Doy 5 Estrellas a Kelvin muchas gracias se los recomiendo
Brittany P.
Posted
Excellent customer service Keldrin was so helpful.
Valentin H.
Posted
Good attention
Lili C.
Posted
I have inadvertently created an issue, which one of the HFD Team Members, Jeff, has notified me about. He was understanding and very respectful, and provided a guidance regarding next steps. I was able to conduct my own investigation into documents and realized my mistake. I contacted Jeff again to finalize the corrections and ask additional questions. He knew an answer to every question I had and was able to give me very quick step by step guidance to navigate through systems. He also remained with me on the line to support my efforts, which was helpful and reassuring. Excellent customer service with great communication skills. Wish Everyone was so pleasant to interact with! Thank you Jeff!
Kathy B.
Posted
Oscar is the Role Model for Customer Service! I began the call very frustrated (with the product) and was a bit testy (apologies, again, Oscar!). He was able to de-escalate me very quickly by being kind, empathetic, and respectful. He worked with me to resolve my issues, and also walked me through the next steps. Oscar was unflappable and unwavering in his patience and professionalism the entire time. Oscar SHOULD be training people. I learned from him! -Kathy B