Kenneth T.
Posted
I was having trouble paying on the web…
I was having trouble paying on the web site and he was able to quickly do that for me , nice guy very pleasant!

Excellent
772 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
772 approved reviews, newest moderated first
Kenneth T.
Posted
I was having trouble paying on the web site and he was able to quickly do that for me , nice guy very pleasant!
Levi T.
Posted
I financed through them and have paid without delay every month since (it's on autopay connected directly to my bank). Something went wrong on their end and a payment didn't go through. I called. They told me it was resolved. It was not. I try to go on their website and it tells me my account is up to date and won't let me add my bank account (which was removed for some reason?). I've called my bank - nothing has changed on my end, but HFD keeps sending me late notices and telling me that they're sending it to collections. I called again. They said it was resolved. It was not. I'm still getting late notices. AND they're charging me late fees - so obviously they have access to my account (they claim they don't and that my banking information is wrong). I have in writing that I've contacted them several times trying to pay and they haven't helped me at all. Insanely unprofessional and embarrassingly disorganized for a company that deals with money.
Response from HFD· Jun 2, 2026
We’re sorry to hear about your experience and appreciate you bringing this to our attention. We only strive to provide a great experience for our customers. We’d like the opportunity to look into this further and address your concerns regarding payment processing, fees, and communication. One of our supervisors will be reaching out via phone within the next 24 business hours to assist in resolving the payment method concerns and fees.
Jackie O.
Posted
Cesar Lopez, was in excellent representative for your bank he answered all my questions and he was very pleasant very very nice man
Gabriella D.
Posted
DJ was awesome, he answered questions that worried me. And told me everything would be fine
Sandra M.
Posted
Brian… Help me and he was wonderful. He was professional solved my concern and gave me very clear instructions of what was to come… Very very pleased with him. He did awesome.
Anthony P.
Posted
She was so professional and she had a lovely accent and she got the job done she gets 5 stars from me
Amy W.
Posted
Cesar Lopez was great. He explained everything and was very nice
Jose J. N.
Posted
Super informative, helpful, and went out of his way to help