GoflexReviews of goflex.com

A huge thank you to Jeremy and Jeremy "The Jeremies"for doing such an outstanding job with my move! Despite dealing with bad weather throughout the weekend, they remained professional, positive, and hardworking from start to finish. They arrived on time, handled my belongings with care, and worked efficiently while still taking the time to make sure everything was protected and placed where I wanted it. The weather could have easily slowed things down, but The Jeremies never missed a beat. Their dedication, attention to detail, and customer service were exceptional. I truly appreciate all of their hard work and would highly recommend them to anyone looking for reliable movers.

Flex reached out and resolved the issue I am very happy!!Stephanie is amazing!!! There is no way I'm paying this, I am very confused about getting an extra charge when one I was mislead on the type of truck would be moving me from the first place, no one never informed me that it was going to be a trailer and one small trailer at that. When you hire a supposed to be moving company you at least start off by letting your customers know that we don't have moving tricks only hot shots which is a truck that pulls a trailer. I spoke with one of your sales guys and he informed me that because of the misleading information that it was going to take two trips for my things because of the size of your trailer and I was not going to be charged anything further because of it. Also your movers that came you had the driver which really shouldn't have been moving anything or anybody he had to rest every time he moved a piece of furniture, the saving grace with everything was his helper which was doing most the work!! My husband which has a bad back had to help the driver/ mover with our couch we also had to move most of our things in a friend's truck due to your so could moving trailer. I've never heard of moving trailers when you are looking for a moving company, they typically come in a truck not freaking trailers the worst experience I've ever encountered in my life. Not another dime I will be informing my friends and family about the services we received. On Sat, Jun 6, 2026, 8:48 AM Flex storage support wrote: Hey Ora Green, I am writing to inform you that you recently had a move that had a remaining balance due of (0.75)HRs for a total amount of $(87.75) In your case, you were initially billed for an estimated (3.0)HRs; however, your total actual move hours were concluded at a total of (3.75)HRs. Therefore, you have been billed for your remaining balance. Should you have any questions or concerns, please feel free to follow up with me here in this email correspondence. As you can clearly see that they only care about the money no one has even called me to speak with me about the horrible experience my family had with this company, I wish I could give them no stars if it wasn't for the young man that came with the driver we would still be waiting for our things to be moved in. Please run from this so called moving company they are very unprofessional

This issues has been resolved Please do not book your service with this company, they sent there workers out with nothing loaded in the truck to be able to move me, however the 2 movers did a phenomenal job with little equipment they had , i had to go to U-Haul and rent a dolly, also they quoted me one price and then when the day of the move came they quoted me something else then they tried to charge my card three different times without my knowledge 2x while disputing the charges and one time two weeks later after the move happened very very unprofessional I ask to speak to a manager wasn't no better I would not recommend this company at all Please save your money and go elsewhere

I had a great experience with Flex. My movers were kind and efficient. They treated my belongings with care, and they showed up on time. Really not much more I could ask for!

I am disabled and had to emergency move my apartment in Miami FL due to a flood and i paid Flex Storage because they said while I was staying with friends waiting for my apartment to be fixed they had a lot storage to hold my items that I could access anytime during days. They never told me where my 2 storage units where located. I have been homeless , on housing wait lists since 2023 , over paying the flex monthly fee , now that I have a need to access my storage , they are DENYING me access and saying they can only drive my units to me at a FEE and cost for miles , instead of letting me bring my items to the location and put something in storage. As I was originally told I would have day access , I am disabled and still homeless staying at varying locations north of Miami. I have emailed Flex and spoken to 2 office people including a very unhelpful "supervisor". This storage unit service is deceptive , over priced, and takes advantage of disabled people and homeless situations. I am dealing with the worst situation and the sales pitch was how easy they would make it for me and now its more fees and more difficulty and refusing to let me access my personal items without paying a fee to them. I dont even have a home or a place for them to drive my units too so they are refusing me access to my units. Absolutely do not trust this company. Who knows where the "secure lots" are as we have zero access to our items once they leave for storage.

Thomas and D'Angelo were great. Hard workers, honest, and sincere. Got right at it and finished the job in 2.5 hours, grabbed a queen mattress and box springs at a local address that moved efficiently and carefully. Much appreciated for their expertise and swiftness.

Flex was professional, on time and very quick and careful while moving everything. Highly recommend them to anyone moving in Jacksonville area

The overall moving experience was great!!!! The movers were in and out in about 3hrs or so. They were very professional and was very careful with our furniture. The prices are reasonable too! I'm happy with the service and Flex to away some if the stress that comes with moving by just being great!