Go ProctoruReviews of go.proctoru.com

I've had to deal with ProctorU many many times. Not once has it just gone smoothly. The most recent attempt resulted in me giving up because I cannot even get to the ID verification process. I took videos and photos of my screen. The "live chat" is such a poor excuse for "help" that I finally just gave up and in hopes of the professor being more helpful. The chat bot will NOT connect you to a live person, and if you click "no" when it asks if this was helpful, it will repeatedly give you the same options over and over. If I had any other option, I would use that option. Anything but this.

i am a student and just took an Objective assesment from Proctoru through my school. waited over 1 hour just to start my exam. proctors were unhelpful and did not seem to know what they were doing.

Friendly but literally have not been able to take a test since WGU switched to this program. It is so frustrating!!! They claim to help but it still hasn't worked!

From their invasive & suspect practices to their home grown ‘browser software’, simply put, this org is straight trash all the way around in my experience. Actually completing an exam via this proxy/proctor is a roll of the dice each & every time. Worse yet, is their subpar support after their software tanks your exam, if not your machine. The reality is, this org has marketed their product & services to various institutions, as a ‘better solution’, only to overly complicate what should be a straight forward process, all resulting in the impediment of a student’s progress. ** If you are on the fence between multiple schools, etc., do yourself a favor & limit your choices to those institutions that DON’T utilize Meazure / Proctor U. Need additional sources/proof? Just read through these reviews and/or search online for related reviews for this org & see for yourself. This org ranks at the bottom pretty much everywhere for a reason.

I 200% agree with the previous review. This is a garbage company, hiring incompetent people to work and made me to reschedule my exam. They wasted more then 30 minutes to look for unnecessary setting on my computer and claimed I do not have proper computer for exam. I have had this computer working all this time and they screwed my exam up in the setting before my exam started. I rescheduled and they screwed me up again and transferred me to the helpless IT support. They had someone who is working some where in India or Bangladesh to proctor your exam. Not sure if they install any virus in your computer!!!

ProctorU was unable to maintain a connection for the duration of my exam. I completed 90% of the exam before needing the proctor to input a password and exam key. I spent 2.5hrs with their customer support only to be told I need to re-take the exam. Their support did not seem competent. Their network continues to cut out while contacting support. It was a frustrating experience and a waste of any time i had allocated out of my schedule for my continued education.

Awful service Logged in to take my exam, they got their time zones mixed up and eariler than the actual time by 1 hour so they cancelled my exam because of "no show". The support is horrendous and kept replying that i didn't show and ignored every screenshot and evidence that i showed up on time.

Truly the worst experience I have had with an online proctor system. Seriously may reconsider my classes at WGU due to the switch to this system. They had multiple proctors switch me to one another and then switch me to tech support for them to only tell me I was good to go and transferred back to a proctor who said they had to cancel my test because I was not properly connected. I truly cant believe this company and the lack of support.