Bad
252 reviews
GLS CanadaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At GLS Canada, we connect people and businesses across the country. From parcel and freight delivery to warehousing and logistics, we provide dependable shipping solutions that support growing businesses nationwide. You can count on GLS Canada to deliver with care and consistency..Chez GLS Canada, nous connectons les gens et les entreprises d’un bout à l’autre du pays. Que ce soit pour la livraison de colis ou de fret, l’entreposage ou les solutions logistiques, nous offrons des services fiables qui accompagnent la croissance des entreprises canadiennes. Avec GLS Canada, vos envois arrivent en toute sécurité et à temps.
GLS Canada (gls-canada.com) has 252 customer reviews on Rated Honest, with an average rating of 1.1 out of 5.
252 approved reviews, newest moderated first
Tina
Posted
Impossible to get a customer service in a call or email.. I have been calling for two days.. I'm still on the call right now.. 2h ishh already.. In the tracking it keep on being in transit on my freaking city for days.. WTF.. My order was ship the 27/11/24 from Ottawa.. I'm in Montreal is like not that far.. fckng frustrating! They better not lost my package i swear to god!!
Stu S.
Posted
Shipment didn’t arrive on time, so I called GLS. After an hour and 45 minutes on hold, they told me that they couldn’t fit it on the truck, so it was left behind. Pathetic.
Lindsey A.
Posted
If I could rate 0 stars I would. I’ve been waiting for a package for 2 weeks. The status continues to state “on the truck for delivery by the end of the day” but it never shows us. Ive sent an email, and it’s been over a week with still no response. Now, I’ve been on the phone for 2 hours oh hold waiting to speak with a representative… horrible
Jill G.
Posted
Awful! Received package opened. Since this is a good product, I tried to call and inquire as to why am fro advise of the situation and have been waiting on the line now for an hour and 20 minutes listening to the same message over and over and over and over. What terrible service.
Jennifer T.
Posted
Sent my package to the wrong city and didn't notify me. I needed it on Thursday. On Friday I was on the phone for 2 hours but nobody would answer. Sent an email but nobody responded. Needed the package yesterday, but now they are closed until Monday. Nobody to contact so i can pick it up at their facility.
Ann M.
Posted
The worst courier service ever, they lost my first package, then the second replacement package they said they tried delivering it and when I called customer service, this was the comment "house was locked" which is BS because they never came. I'm now running down a third package and it looks like another dead end with them. the tracking status has no update, 4 days now.
Altair P.
Posted
Delayed delivery, poor communications and awful call center staff…..the online store where I made my purchase used GLS to ship my purchase. This is my first and, hopefully, last time I have to use them!
Mr.bigglesworth
Posted
They admitted they lost my package even with tracking number. After about 15 emails, multiple phone calls and online chats this place they finally admitted it but still waiting to get an email so I can get a refund from the vendor. Absolutely sh#t company and service. This place couldn't deliver a sandwich in a paper bag!
