Global Traveler Reviews | Read Customer Reviews of globaltraveler.us.com

Global Traveler Reviews | Read Customer Reviews of globaltraveler.us.com

Global Traveler reviews

124 approved reviews, newest moderated first

Eduardo T.
Posted Nov 28, 2024
Prompt and professional service
Prompt and professional service
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John L.
Posted Nov 27, 2024
Very polite
Very polite, professional, responsive. Great Customer Service.
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Warrick
Posted Nov 25, 2024
Fantastic service for which I am deeply…
Fantastic service for which I am deeply grateful!!
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Momini D.
Posted Nov 22, 2024
I'm overall satisfied with my order.
I'm overall satisfied with my order. even though it took longer than I expected, I advised you to apply long before you plan to travel as if you are already planning to travel, you may not get it on time. It requires a background check, which takes time.
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David H.
Posted Nov 22, 2024
Ghosting us
The reply to my first review said I requested a refund. I did not nor did I receive one. The phone number they have listed for customer service doesn't work. I'm not surprised. My wife has never received anything letting her know her status since ordering in July. They haven't even responded to her email inquiry. Do we have KTN's or not? It's going on 4 months. Call me you have our cell #"s
Response from Global Traveler· Sep 17, 2026
Dear David, your review makes clear that you are seeking confirmation of your and your wife’s application statuses and whether Known Traveler Numbers were issued. We would like to reconcile the earlier reply with both application records and provide an accurate update for each person. Please email [email protected] with the order references and “Trustpilot – David Hunter” in the subject line. You may also include a preferred callback time. Any membership numbers or personal application details should be exchanged privately. Global Traveler Customer Support
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Dana B.
Posted Nov 21, 2024
Super professional
Super professional, quick response to all my questions and requests.
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John C.
Posted Nov 21, 2024
It was a smooth process
It was a smooth process, and the support was great when I had questions to get everything completed.
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Vee K.
Posted Nov 20, 2024
Global Entry Excellent Support
I am delighted with the wonderful service of the Global Entry support Team through email and face to face during the interview. Communication is crisp and clear, response time is very low, Turnaround time is minimal. Overall "A" Class Service.
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