Glasses.comReviews of glasses.com

They easily connect to your insurance, but upon checkout it all goes to s h i t. The insurance savings get removed and it took over 20 tries to get insurance to stick. The price would double on the very last step every time until I somehow found the right combination of payments and sideways links. Feels scummy and scammy.

Beautifully made Comfortable and the lenses are crisp and clear

My glasses are perfect! Still waiting on my prescription Raybans though.

Easy to apply prescription and insurance easy check out. My new glasses are exactly what I was expecting.

my glasses has issues and then i contacted the customer services help me to fix and replace my glasses. i am happy with the service.

You could have included instructions on how to adjust temples. Google instructed me on this. Just use hot water or a heat gun and mold the temples to fit comfortably. However I love my glasses and so does wife. They fit so good and are so light, I can't tell I have them on. Glasses.com will be getting all my future eyewear business and I will recommend them to everyone

It took several tries to place my order. First my Rx wasn't acceptable b/c it didn't have an axis. Then something about the Rx was not for progressive lenses, but for transition, or something like that. Then they needed me to resend my Rx, which I did, but got another email saying they still needed it. Finally, I got my order placed: clear on top, 2.0 for reading at the bottom of lenses. Then... Okay, I clicked "Skip to product review", but that's not happening so I'll review the end result here: I received my glasses, and the upper parts of the lenses are not clear (meaning with no Rx). Vision through them is definitely distorted; I think they put 2.0 on the entire lens. I'll update after I try to have this issue corrected. Update: Although I did everything possible to clarify that I wanted clear on top, readers on the bottom, per my Rx, I now find out that they can't do that. I was on the phone with 3 different representatives (I got cut off twice) for around an hour while we hashed it all out. I don't understand why my request is problematic, but it is. Oh well...

While I found the website and the process of selecting my glasses to be very good, your customer service, however, is slow and not responsive in a timely manner. I ordered my glasses for myself, Haytham Abduljawad, however, my wife's name, Kelsie Abduljawad, was used by mistake on the order due to auto fill. I sent few emails and used your AI chat to request a name change so I can submit the invoice to my insurance company. There was no response. So I initiated a return.