ZealthyReviews of getzealthy.com

Stay away from this company Zealty. Scammers. They charged me twice. Said my card was declined. I filed a dispute. Called within 4 days to cancel. Sent several emails to cancel. Zero response. A month later they are trying to charge my card again. I see all the same issues with other complaints. 10/9 they charged my card again. I cancelled by phone and email in August. Zero response. Time to file another credit card dispute. 10/10 I sent the rep in comments below three emails over past week. Zero response. Please don't act like you care if you don't respond. 03/17/2026 never got a returned call. A complete scam.

I strongly advise anyone considering Zealthy for weight loss to look elsewhere. My experience over the last six weeks has been nothing short of a disaster, characterized by terrible service and zero efficacy. No Communication and Negligent Customer Service: The most critical issue is the complete lack of response. For over a week, I have heard nothing at all from Zealthy. I have a critical concern regarding my medication, and the entire customer care team has gone completely silent. This level of inaction is alarming and leads me to believe the customer service team is, frankly, a scam. Dangerous Medication Shortage: I have been trying to flag a critical medication issue. I am currently in week six of my treatment, and my bottle of 7.5mg medication is almost empty. I have received no confirmation or resolution for how I am expected to continue my prescribed dosage for the next month. The failure to address an urgent medication supply issue is medically and ethically unacceptable. Complete Lack of Efficacy (and Worse): Despite diligently adhering to the entire program—including a strict diet and consistent exercise—I have not lost a single pound. Worse, I have actually gained four pounds. This proves the program and the medication itself are completely ineffective. The combination of being ignored when my medication is running out, facing a dangerous lapse in treatment, and actually gaining weight after significant expense and effort makes this a program I cannot recommend. It operates like a scheme designed to take money without delivering results or proper, basic care. Avoid Zealthy at all costs.

Can I give zero stars? This company is extremely fraudulent. They were initially great at answering questions until the questions became more specific about the medication compounds. Zero answers ever received to very direct questions. I had already paid for the first round of meds and decided that not being able to get direct answers regarding prescription medication that I would seek out another telehealth company to get weight loss meds from for future rounds. After cancelling the first time, charges were attempted multiple times. Thankfully my bank declined them as fraud. I reached out many times via email to ask why charges were being attempted after I cancelled, and was told I didn’t submit the cancellation properly. I did actually answer the many questions designed to trick you into staying, and did get to the point of the actual cancellation. This in itself should be considered unethical business practice given that you should not have to confirm multiple times that you want to cancel before getting to the real cancellation button. Anyhow, even though I knew I truly did cancel, I followed the process again, as requested, and again… still multiple attempts at charging me after this. Mind you, I was assured multiple times via text or email that my cancellation was processed and that I wouldn’t be charged again. I kept getting messages stating that they tried calling me multiple times to discuss. I don’t want to talk to you people and shouldn’t have to. Just stop freaking trying to charge me when I’ve cancelled multiple times! Strangely, after my banked declined the multiple charges several times as they flagged it as fraud, one of the later attempts was processed by my bank. Not sure why chase would suddenly approve something they flagged as fraud over and over. Thank god I wasn’t short on money because that could really put someone out. I filed a complaint with the BBB. I had to cancel my debit card. Thought that would resolve the issue considering the only payment info they had was my debit card. NOPE. I learn from this experience that there is something called a digital wallet. Don’t know what the technical explanations are behind this, but a company having access to a digital wallet means that even when you cancel your card, get a new card that was never provided to them, they can still somehow try to charge your new card because it is tied to a digital wallet. After a long conversation with my bank I had to delete my digital wallet to keep this company from being able to access any future cards issued. I got a 3rd debit card. This disruption in my digital wallet meant that auto-payments I had set up through other companies all had to be reset. This was a very long process all because of a scam company like Zealthy. I ended up switching to Fifty410 for my semaglutide injections, in case anyone needs a recommendation. No issues with them whatsoever.

Absolutely atrocious customer service. Fraudulently charged 4 separate times and they refused to refund me the full amount. Scam

Great company!

My experience with Zealthy was fine, right up until I cancelled. They will NOT STOP CHARGING my card, no matter how the cancellation is confirmed, they charge. I finally got the charges reversed and a month later they did it again! Seriously a blatant abuse of being a credit card merchant. Do not give them a credit card number. It will cost you a LOT of time and headache in the end.

What a great team at ZEALTHY!!! I’m thrilled to have the opportunity to finally lose weight. They are so helpful. Thanks ZEALTHY!!! Katherine

Update 10/03/25 - No response on either issue. Help! Update 09/30/2025: I have been charged the monthly fee ($135) on two of my credit cards without my authorization. I paid for three months in advance. This is clearly fraud. I reached out to Lydia and am waiting for her response. I was approved to receive 50mg of semiglutide per week. When I received the medication, it was the amount and dosage for a new user. I have sent countless messages and emails. Sometimes, I get answers about the wrong issue, the wrong medication, etc. The care coordinators keep saying this has been escalated but that was weeks ago. I provided a document with all messages for proof. I started asking on 8/27/25 and still have nothing but excuses and am out of medication.